Products
Sub Products
Issues
Sub Issues
Responses
Was Response Timely?
Consumer Disputed Response?
| Product | Sub Product | Issue | Sub Issue | Date | Response | Timely Response | Consumer Disputed |
|---|---|---|---|---|---|---|---|
| Debt collection | - | Cont'd attempts collect debt not owed | Called after sent written cease of comm | 09/19/2014 | Closed with explanation | Yes | - |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 09/08/2014 | Closed with explanation | Yes | - |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 08/15/2014 | Closed with explanation | Yes | - |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Right to dispute notice not received | 08/13/2014 | Closed with explanation | Yes | - |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 07/30/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 07/23/2014 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 07/21/2014 | Closed with explanation | Yes | - |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 07/14/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Frequent or repeated calls | 07/14/2014 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 07/02/2014 | Closed with explanation | Yes | No |
| Student loan | Non-federal student loan | Can't repay my loan | - | 06/26/2014 | Closed with explanation | Yes | No |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 06/09/2014 | Closed with explanation | No | - |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Right to dispute notice not received | 06/02/2014 | Closed with explanation | Yes | Yes |
| Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 05/15/2014 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 04/17/2014 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 04/03/2014 | Closed | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 03/25/2014 | Closed | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Called after sent written cease of comm | 03/25/2014 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 03/14/2014 | Closed | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 03/13/2014 | Closed | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 02/27/2014 | Closed with explanation | Yes | Yes |
| Bank account or service | Other bank product/service | Fraud or scam | - | 02/25/2014 | Closed | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 02/21/2014 | Closed with explanation | Yes | No |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Called outside of 8am-9pm | 02/21/2014 | Closed | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 02/19/2014 | Closed | Yes | No |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 02/18/2014 | Closed | Yes | No |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not disclosed as an attempt to collect | 02/11/2014 | Closed | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Threatened to sue on too old debt | 02/10/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Frequent or repeated calls | 02/05/2014 | Closed | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 02/05/2014 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 01/28/2014 | Closed | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Right to dispute notice not received | 01/26/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 01/20/2014 | Closed | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 01/17/2014 | Closed with explanation | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 12/24/2013 | Closed with explanation | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 12/19/2013 | Closed | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 12/13/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 12/08/2013 | Closed with explanation | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 11/28/2013 | Closed | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 11/11/2013 | Closed with explanation | Yes | No |
| Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | 11/10/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 11/05/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 10/28/2013 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 10/28/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 10/25/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 10/24/2013 | Closed with non-monetary relief | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 10/24/2013 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 10/23/2013 | Closed with explanation | Yes | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 10/11/2013 | Closed with non-monetary relief | No | No |
| Debt collection | - | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 09/27/2013 | Closed with explanation | No | - |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 09/18/2013 | Closed | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Right to dispute notice not received | 09/16/2013 | Closed with explanation | No | - |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt resulted from identity theft | 09/06/2013 | Closed with explanation | No | - |
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