American Student Assistance Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Student loanNon-federal student loanCan't repay my loan-08/15/2014ClosedYes-
Student loanNon-federal student loanCan't repay my loan-07/27/2014ClosedYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt07/22/2014Closed with explanationYes-
Debt collectionNon-federal student loanCont'd attempts collect debt not owedDebt was paid07/20/2014Closed with explanationYesYes
Debt collectionFederal student loanCont'd attempts collect debt not owedDebt was paid06/19/2014Closed with explanationYesNo
Debt collectionNon-federal student loanCont'd attempts collect debt not owedDebt was paid05/14/2014Closed with explanationYesNo
Student loanNon-federal student loanCan't repay my loan-04/01/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/31/2014Closed with explanationYesNo
Debt collectionFederal student loanCont'd attempts collect debt not owedIndicated committed crime not paying03/24/2014Closed with explanationYesNo
Debt collectionFederal student loanCont'd attempts collect debt not owedAttempted to collect wrong amount02/24/2014Closed with non-monetary reliefYesYes
Debt collectionFederal student loanCont'd attempts collect debt not owedDebt was paid02/21/2014Closed with explanationYesNo
Debt collectionNon-federal student loanCont'd attempts collect debt not owedFrequent or repeated calls01/30/2014Closed with explanationYesNo
Student loanNon-federal student loanCan't repay my loan-12/15/2013Closed with non-monetary reliefYesNo
Debt collectionFederal student loanCont'd attempts collect debt not owedThreatened to take legal action11/26/2013Closed with explanationYesYes
Debt collectionPayday loanCont'd attempts collect debt not owedAttempted to/Collected exempt funds11/25/2013Closed with non-monetary reliefYesNo
Debt collectionFederal student loanCont'd attempts collect debt not owedDebt was paid11/23/2013Closed with non-monetary reliefNoYes
Debt collectionNon-federal student loanCont'd attempts collect debt not owedDebt was paid11/06/2013Closed with non-monetary reliefNo-
Debt collectionNon-federal student loanCont'd attempts collect debt not owedDebt was paid11/05/2013Closed with non-monetary reliefYesNo
Debt collectionNon-federal student loanCont'd attempts collect debt not owedTalked to a third party about my debt10/28/2013Closed with explanationNo-

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