Astoria Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Responses

Responses

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Bank account or serviceOther bank product/serviceFraud or scam-09/02/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/15/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-07/14/2014Closed with explanationYesYes
Bank account or service(CD) Certificate of depositFraud or scam-07/08/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/17/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/10/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/10/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-05/29/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/14/2014Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-05/02/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-05/02/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-04/22/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-04/22/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/21/2014Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-04/16/2014Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-04/12/2014Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-03/24/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/17/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/14/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/11/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/07/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-03/04/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/28/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/22/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-02/21/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-02/12/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/10/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/31/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/30/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/28/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/24/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/08/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/07/2014Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-01/02/2014Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-12/30/2013Closed with monetary reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-12/23/2013Closed with explanationYesNo
Money transfersInternational money transferDealing with my lender or servicer-12/08/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/02/2013Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-11/20/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-11/01/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-10/16/2013ClosedYesNo
Bank account or serviceChecking accountFraud or scam-10/16/2013ClosedYesYes
Money transfersInternational money transferDealing with my lender or servicer-10/09/2013Closed with monetary reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-09/18/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-09/17/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/04/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-08/25/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/22/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-08/10/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/05/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/29/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-07/25/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/23/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/16/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-07/16/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/12/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-06/27/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/26/2013Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-06/17/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/14/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/02/2013Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-05/31/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-05/23/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/09/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/06/2013Closed with explanationYesNo
Consumer loanPersonal line of creditIdentity theft / Fraud / Embezzlement-04/29/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/29/2013Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-04/16/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/15/2013ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-04/08/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/21/2013ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-03/04/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-03/01/2013Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-02/27/2013Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-02/13/2013Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/12/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/05/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/22/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/11/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/10/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/08/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/03/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/24/2012Closed with non-monetary reliefYesYes
Credit card-Incorrect information on credit report-12/19/2012Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-12/04/2012Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-11/28/2012Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-10/29/2012Closed with explanationYesYes
Bank account or serviceSavings accountFraud or scam-10/24/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-10/19/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/17/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-10/16/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/10/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-10/04/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/04/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-09/18/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-09/18/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/04/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/01/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-07/23/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/18/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/18/2012Closed with monetary reliefYesNo
Bank account or serviceSavings accountFraud or scam-07/13/2012Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-07/12/2012Closed with non-monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-07/11/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/28/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-06/26/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/25/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/04/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-05/30/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/20/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/18/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/15/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/15/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-05/09/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/07/2012Closed without reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-05/01/2012Closed without reliefYesYes
Bank account or serviceChecking accountFraud or scam-04/30/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/18/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/12/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/11/2012Closed without reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-04/10/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/30/2012Closed with reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-03/26/2012Closed without reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-03/21/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/21/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/16/2012Closed without reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-03/08/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/22/2012Closed without reliefYesNo

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