Astoria Bank Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Bank account or service	Other bank product/service	Fraud or scam	-	09/02/2014	Closed with explanation	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/15/2014	Closed with explanation	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/14/2014	Closed with explanation	Yes	Yes
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	07/08/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/17/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/10/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/10/2014	Closed with explanation	Yes	Yes
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	05/29/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/14/2014	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	05/02/2014	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/02/2014	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	04/22/2014	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	04/22/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	04/21/2014	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	04/16/2014	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	04/12/2014	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	03/24/2014	Closed with explanation	Yes	Yes
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	03/17/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/14/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/11/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/07/2014	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/04/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/28/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/22/2014	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/21/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/12/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/10/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/31/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/30/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/28/2014	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	01/24/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/07/2014	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	01/02/2014	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/30/2013	Closed with monetary relief	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	12/23/2013	Closed with explanation	Yes	No
Money transfers	International money transfer	Dealing with my lender or servicer	-	12/08/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/02/2013	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	11/20/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	11/01/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	10/16/2013	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/16/2013	Closed	Yes	Yes
Money transfers	International money transfer	Dealing with my lender or servicer	-	10/09/2013	Closed with monetary relief	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/18/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/17/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/04/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/25/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/22/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	08/10/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/05/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/29/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/25/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/23/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	07/16/2013	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	07/16/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/12/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/27/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/26/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	06/17/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/14/2013	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	06/02/2013	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/31/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/23/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/09/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/06/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	04/29/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	04/29/2013	Closed with explanation	Yes	No
Mortgage	Second mortgage	Improper contact or sharing of info	-	04/16/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/15/2013	Closed	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/08/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/21/2013	Closed	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/04/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/01/2013	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	02/27/2013	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	02/13/2013	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	02/12/2013	Closed with explanation	Yes	Yes
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	02/05/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	01/22/2013	Closed with explanation	Yes	Yes
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	01/11/2013	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	01/10/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/03/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/24/2012	Closed with non-monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	12/19/2012	Closed with explanation	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	12/04/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	11/28/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	10/29/2012	Closed with explanation	Yes	Yes
Bank account or service	Savings account	Fraud or scam	-	10/24/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	10/19/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/17/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/16/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/10/2012	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	10/04/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/04/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/18/2012	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	09/18/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/04/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	08/01/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/23/2012	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/18/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/18/2012	Closed with monetary relief	Yes	No
Bank account or service	Savings account	Fraud or scam	-	07/13/2012	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/12/2012	Closed with non-monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	07/11/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/28/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	06/26/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/25/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/04/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/30/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/20/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/18/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/15/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/15/2012	Closed without relief	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/09/2012	Closed without relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/07/2012	Closed without relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	05/01/2012	Closed without relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/30/2012	Closed without relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/18/2012	Closed without relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/12/2012	Closed without relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	04/11/2012	Closed without relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	04/10/2012	Closed with relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/30/2012	Closed with relief	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/26/2012	Closed without relief	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	03/21/2012	Closed without relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/21/2012	Closed without relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/16/2012	Closed without relief	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	03/08/2012	Closed without relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/22/2012	Closed without relief	Yes	No

Astoria Bank Consumer Complaints

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Issues

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Submitted complaints

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