BOK Financial Corp Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Bank account or service	Checking account	Fraud or scam	-	09/05/2014	Closed with explanation	Yes	-
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	09/03/2014	Closed with explanation	No	-
Mortgage	VA mortgage	Improper contact or sharing of info	-	08/31/2014	Closed with explanation	Yes	Yes
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	08/27/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/22/2014	Closed with monetary relief	Yes	-
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	08/22/2014	Closed with explanation	Yes	-
Mortgage	FHA mortgage	Improper contact or sharing of info	-	08/21/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/20/2014	Closed with monetary relief	Yes	-
Credit card	-	Incorrect information on credit report	-	08/19/2014	Closed with explanation	Yes	-
Mortgage	VA mortgage	Improper contact or sharing of info	-	08/19/2014	Closed with explanation	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/15/2014	Closed with explanation	Yes	-
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	08/12/2014	Closed with explanation	Yes	-
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	08/05/2014	Closed with explanation	Yes	Yes
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	07/31/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/28/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	07/24/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/23/2014	Closed with explanation	Yes	-
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	07/14/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/02/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	07/02/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/22/2014	Closed with monetary relief	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	05/27/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/21/2014	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	05/02/2014	Closed with explanation	Yes	Yes
Mortgage	FHA mortgage	Improper contact or sharing of info	-	05/01/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/28/2014	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	04/24/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/22/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/21/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/02/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/24/2014	Closed with monetary relief	Yes	No
Mortgage	VA mortgage	Improper contact or sharing of info	-	03/21/2014	Closed with explanation	Yes	No
Mortgage	VA mortgage	Improper contact or sharing of info	-	03/20/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/15/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/10/2014	Closed with explanation	Yes	No
Debt collection	Mortgage	Cont'd attempts collect debt not owed	Contacted employer after asked not to	03/07/2014	Closed with explanation	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	02/28/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/21/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/09/2014	Closed with monetary relief	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	02/06/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	02/03/2014	Closed with non-monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	01/25/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/09/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	01/01/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/26/2013	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	12/23/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/16/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/13/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/06/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/05/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/31/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/03/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/03/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/17/2013	Closed with monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	09/16/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Public record	09/11/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	08/25/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/20/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/07/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/31/2013	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	07/24/2013	Closed with explanation	Yes	No
Debt collection	Mortgage	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/19/2013	Closed with non-monetary relief	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/12/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/11/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/27/2013	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/27/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/14/2013	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	06/11/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/10/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/04/2013	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/25/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/21/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/17/2013	Closed with monetary relief	Yes	No
Mortgage	VA mortgage	Improper contact or sharing of info	-	05/13/2013	Closed with non-monetary relief	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	05/09/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/06/2013	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	04/17/2013	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	04/17/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/16/2013	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	04/10/2013	Closed with explanation	Yes	Yes
Mortgage	FHA mortgage	Improper contact or sharing of info	-	04/04/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	03/29/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	03/20/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/06/2013	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/06/2013	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	03/01/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/26/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/26/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/21/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	02/18/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/15/2013	Closed with monetary relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	02/12/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/08/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/07/2013	Closed with monetary relief	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	02/05/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/15/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	01/14/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/11/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	01/03/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/28/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/20/2012	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	12/12/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/04/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/03/2012	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	11/29/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/28/2012	Closed with monetary relief	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	11/19/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/16/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/08/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	11/07/2012	Closed with non-monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	11/01/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	10/31/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/23/2012	Closed with monetary relief	Yes	Yes
Mortgage	VA mortgage	Improper contact or sharing of info	-	10/14/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/12/2012	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	10/05/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/03/2012	Closed with explanation	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	10/01/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/19/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/23/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/15/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/13/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/26/2012	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/19/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/17/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/16/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/22/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/06/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/05/2012	Closed with monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	06/05/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/05/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/04/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/20/2012	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/18/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/18/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/17/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/17/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/16/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/14/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	05/10/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/01/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/12/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/11/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/09/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/03/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/02/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/30/2012	Closed with non-monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	03/22/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/16/2012	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	03/15/2012	Closed with monetary relief	Yes	Yes
Mortgage	VA mortgage	Improper contact or sharing of info	-	02/10/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	12/12/2011	Closed with explanation	Yes	No

BOK Financial Corp Consumer Complaints

Products

Issues

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Submitted complaints

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