BOK Financial Corp Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Bank account or serviceChecking accountFraud or scam-09/05/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-09/03/2014Closed with explanationNo-
MortgageVA mortgageImproper contact or sharing of info-08/31/2014Closed with explanationYesYes
Bank account or service(CD) Certificate of depositFraud or scam-08/27/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-08/22/2014Closed with monetary reliefYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-08/22/2014Closed with explanationYes-
MortgageFHA mortgageImproper contact or sharing of info-08/21/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-08/20/2014Closed with monetary reliefYes-
Credit card-Incorrect information on credit report-08/19/2014Closed with explanationYes-
MortgageVA mortgageImproper contact or sharing of info-08/19/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/15/2014Closed with explanationYes-
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/12/2014Closed with explanationYes-
Bank account or service(CD) Certificate of depositFraud or scam-08/05/2014Closed with explanationYesYes
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-07/31/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/28/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedRight to dispute notice not received07/24/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/23/2014Closed with explanationYes-
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-07/14/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/02/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/02/2014Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/22/2014Closed with monetary reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-05/27/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/21/2014Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-05/02/2014Closed with explanationYesYes
MortgageFHA mortgageImproper contact or sharing of info-05/01/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/28/2014Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/24/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/22/2014Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/21/2014Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/02/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-03/24/2014Closed with monetary reliefYesNo
MortgageVA mortgageImproper contact or sharing of info-03/21/2014Closed with explanationYesNo
MortgageVA mortgageImproper contact or sharing of info-03/20/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-03/15/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-03/10/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedContacted employer after asked not to03/07/2014Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-02/28/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/21/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/09/2014Closed with monetary reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-02/06/2014Closed with explanationYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-02/03/2014Closed with non-monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-01/25/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/09/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-01/01/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-12/26/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-12/23/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-12/16/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-12/13/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/06/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/05/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-10/31/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-10/03/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-10/03/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/17/2013Closed with monetary reliefYesYes
Credit card-Incorrect information on credit report-09/16/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtPublic record09/11/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/25/2013Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine08/20/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/07/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/31/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/24/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedFrequent or repeated calls07/19/2013Closed with non-monetary reliefYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/12/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/11/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/27/2013Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/27/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/14/2013Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-06/11/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/10/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/04/2013Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/25/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/21/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/17/2013Closed with monetary reliefYesNo
MortgageVA mortgageImproper contact or sharing of info-05/13/2013Closed with non-monetary reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-05/09/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/06/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-04/17/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-04/17/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/16/2013Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/10/2013Closed with explanationYesYes
MortgageFHA mortgageImproper contact or sharing of info-04/04/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-03/29/2013Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-03/20/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/06/2013Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/06/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-03/01/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-02/26/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-02/26/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-02/21/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-02/18/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/15/2013Closed with monetary reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-02/12/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/08/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/07/2013Closed with monetary reliefYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-02/05/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/15/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/14/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/11/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-01/08/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/03/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-12/28/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-12/20/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-12/12/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/04/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-12/03/2012Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/29/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/28/2012Closed with monetary reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-11/19/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/16/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/08/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-11/07/2012Closed with non-monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/01/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-10/31/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/23/2012Closed with monetary reliefYesYes
MortgageVA mortgageImproper contact or sharing of info-10/14/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/12/2012Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-10/05/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-10/03/2012Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-10/01/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/19/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/23/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/15/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-08/13/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-07/26/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/19/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/17/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/16/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/22/2012Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/06/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/05/2012Closed with monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/05/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/05/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/04/2012Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/20/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/18/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/18/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/17/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/17/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/16/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/14/2012Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-05/10/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/01/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/12/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/11/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/09/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-04/03/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-04/02/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-03/30/2012Closed with non-monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/22/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/16/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-03/15/2012Closed with monetary reliefYesYes
MortgageVA mortgageImproper contact or sharing of info-02/10/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/12/2011Closed with explanationYesNo

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