Bank of Hawaii Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Bank account or service	Checking account	Fraud or scam	-	08/20/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/05/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/07/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/20/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/15/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/03/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/19/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/10/2014	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	02/04/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/22/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/07/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	11/15/2013	Closed with monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	11/05/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/01/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	10/21/2013	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	10/21/2013	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	10/09/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	08/27/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	08/02/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	08/01/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	07/16/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	06/27/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/18/2013	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	06/11/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/30/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/26/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/21/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/13/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/29/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/10/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	01/09/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/26/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/23/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/12/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/07/2012	Closed without relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/03/2012	Closed without relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/11/2012	Closed without relief	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	03/22/2012	Closed without relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/13/2012	Closed without relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/22/2011	Closed	Yes	No

Bank of Hawaii Consumer Complaints

Products

Issues

Responses

Submitted complaints

Comment about this bank, ask questions, or add new information about it: