BankUnited Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
MortgageOther mortgageImproper contact or sharing of info-09/05/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/29/2014Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-08/11/2014Closed with non-monetary reliefYes-
MortgageOther mortgageImproper contact or sharing of info-08/06/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/28/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-07/07/2014Closed with explanationYesYes
MortgageFHA mortgageImproper contact or sharing of info-06/18/2014Closed with non-monetary reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/17/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/16/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/10/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/06/2014Closed with monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/04/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/16/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/06/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/06/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/01/2014Closed with explanationYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-04/21/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-04/10/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot disclosed as an attempt to collect04/01/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/27/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt03/13/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/01/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/28/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/26/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/25/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/13/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/26/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/13/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-11/27/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/06/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/05/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/01/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/31/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/31/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/28/2013Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-10/18/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-10/01/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/19/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/09/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/21/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/07/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/01/2013Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-07/16/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-07/12/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/06/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-07/04/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/26/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/20/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/19/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/07/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/05/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/05/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-06/03/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-05/20/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/16/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-05/15/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/10/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/02/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-04/23/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-04/23/2013Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-04/22/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-04/18/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-04/11/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-04/02/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-03/21/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/19/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/11/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-03/05/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/25/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/15/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-02/13/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/04/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/16/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/14/2013ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-01/09/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-01/04/2013Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-01/02/2013Closed with explanationYesYes
Bank account or serviceSavings accountFraud or scam-12/31/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-12/28/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-12/28/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/21/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/05/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/04/2012Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-11/26/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-11/20/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/19/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/19/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-11/16/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/15/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-11/08/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/30/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-10/25/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/17/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-10/11/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/09/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-10/03/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/28/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-09/28/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-09/26/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-09/21/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/31/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/29/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/10/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/06/2012Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-07/31/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/23/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/11/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-07/05/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/28/2012Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/27/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/27/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/26/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/25/2012Closed with explanationYesYes
Bank account or service(CD) Certificate of depositFraud or scam-06/14/2012Closed with monetary reliefYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-05/25/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/22/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/21/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-05/16/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-04/16/2012Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-04/03/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-03/28/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/26/2012Closed without reliefYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/08/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/05/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/13/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-02/10/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/09/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-01/30/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/26/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/26/2012Closed with reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/25/2012Closed without reliefNoNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/24/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-01/09/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-12/21/2011Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/05/2011Closed without reliefYesYes

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