CarMax, Inc. Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-08/17/2014Closed with explanationYes-
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-07/29/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/25/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/23/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/19/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/08/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/05/2014Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-05/12/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/01/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/14/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-03/24/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/19/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/14/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/06/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedCalled after sent written cease of comm01/29/2014Closed with non-monetary reliefYesYes
Debt collectionAutoCont'd attempts collect debt not owedFrequent or repeated calls01/21/2014Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-11/07/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/26/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/05/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/25/2013Closed with explanationYesNo

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