Charles Schwab Bank Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	09/08/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	09/03/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/06/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/16/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/14/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	05/23/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/09/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/15/2014	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	03/25/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/27/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	02/12/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	01/10/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/30/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	12/13/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/25/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	11/19/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	10/29/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/10/2013	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	09/02/2013	Closed with explanation	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	08/29/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/28/2013	Closed with explanation	Yes	No
Money transfers	Domestic (US) money transfer	Dealing with my lender or servicer	-	07/25/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/30/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/10/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	03/25/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/19/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	11/21/2012	Closed with explanation	Yes	Yes
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	10/24/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/17/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	08/02/2012	Closed with explanation	Yes	Yes
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	07/02/2012	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/25/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/19/2012	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	05/23/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/20/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/14/2012	Closed without relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/14/2012	Closed without relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	04/24/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/03/2012	Closed without relief	Yes	Yes
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	01/19/2012	Closed with relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/20/2011	Closed with relief	Yes	No

Charles Schwab Bank Consumer Complaints

Products

Issues

Responses

Submitted complaints

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