ClearSpring Loan Services, Inc. Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
MortgageConventional fixed mortgageImproper contact or sharing of info-09/09/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/20/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/06/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine08/01/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedNot given enough info to verify debt07/28/2014ClosedYes-
Debt collectionMortgageCont'd attempts collect debt not owedContacted employer after asked not to07/25/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt07/25/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid07/18/2014In progressYes-
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt07/03/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine06/30/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/24/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/23/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/17/2014Closed with explanationYes-
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/17/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine06/12/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedContacted me after I asked not to06/11/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid06/09/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/04/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount06/04/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount05/13/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/02/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/09/2014Closed with explanationYesYes
Debt collection-Cont'd attempts collect debt not owedDebt is not mine04/07/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/27/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedRight to dispute notice not received03/25/2014Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt03/17/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/14/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-03/12/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/06/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt03/05/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/20/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedRight to dispute notice not received01/26/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-01/11/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt12/26/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid12/17/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/13/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-11/21/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt11/20/2013Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedThreatened to sue on too old debt11/13/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedThreatened to sue on too old debt11/12/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/08/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedNot given enough info to verify debt11/05/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-10/28/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/28/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/21/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid09/26/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtInadequate help over the phone09/20/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-08/29/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/28/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/27/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/30/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/19/2013Closed with explanationNo-
MortgageOther mortgageImproper contact or sharing of info-07/18/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/10/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtInformation is not mine06/23/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-06/18/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/29/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/29/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-05/15/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/13/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/03/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-02/28/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-02/22/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/31/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/31/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/29/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/24/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/16/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-12/18/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/24/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-09/24/2012Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/23/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/28/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/13/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/12/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/06/2012Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-06/04/2012Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-05/31/2012Closed with explanationNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/03/2012Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-02/13/2012Closed with explanationNo-

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