Products
Sub Products
Issues
Sub Issues
Responses
Was Response Timely?
Consumer Disputed Response?
| Product | Sub Product | Issue | Sub Issue | Date | Response | Timely Response | Consumer Disputed |
|---|---|---|---|---|---|---|---|
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Impersonated an attorney or official | 09/04/2014 | Closed with explanation | Yes | Yes |
| Debt collection | - | Cont'd attempts collect debt not owed | Debt resulted from identity theft | 09/03/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 08/18/2014 | Closed with explanation | Yes | - |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 08/13/2014 | Closed with explanation | Yes | - |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 08/05/2014 | Closed with explanation | Yes | - |
| Student loan | Non-federal student loan | Can't repay my loan | - | 07/24/2014 | Closed with explanation | Yes | - |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 07/22/2014 | Closed with explanation | Yes | - |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 07/11/2014 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 07/09/2014 | Closed with explanation | Yes | No |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 06/19/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 04/23/2014 | Closed with explanation | Yes | No |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 03/13/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 02/17/2014 | Closed with explanation | Yes | No |
| Student loan | Non-federal student loan | Can't repay my loan | - | 01/23/2014 | Closed with explanation | Yes | No |
| Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 01/21/2014 | Closed with explanation | Yes | No |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 01/06/2014 | Closed with explanation | Yes | Yes |
| Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 10/29/2013 | Closed with explanation | Yes | No |
| Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 09/03/2013 | Closed with explanation | Yes | No |
| Bank account or service | Other bank product/service | Fraud or scam | - | 04/10/2013 | Closed with non-monetary relief | Yes | No |
| Student loan | Non-federal student loan | Can't repay my loan | - | 05/12/2012 | Closed with explanation | No | No |
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