ConServe Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/09/2014	Closed with explanation	Yes	-
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	09/05/2014	Closed with explanation	Yes	-
Credit reporting	-	Disclosure verification of debt	Account status	08/29/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	08/20/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	08/18/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/15/2014	Closed with explanation	Yes	-
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt was paid	08/11/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/31/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/28/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/17/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	07/09/2014	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	07/07/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/03/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	06/30/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	06/21/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	06/13/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	06/09/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/05/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	05/22/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	05/06/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/02/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/30/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/26/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/21/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	04/20/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	04/16/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	04/09/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/09/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/02/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	04/01/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/31/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/25/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	03/18/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	03/18/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	03/17/2014	Closed with explanation	Yes	Yes
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	03/14/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted me after I asked not to	03/13/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/11/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt was paid	03/10/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt resulted from identity theft	03/02/2014	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Right to dispute notice not received	02/28/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/27/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	02/27/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/17/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	02/14/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt resulted from identity theft	02/13/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/11/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/10/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/05/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Right to dispute notice not received	02/02/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	01/27/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/24/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	01/20/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/15/2014	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	01/15/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	01/14/2014	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	01/08/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/08/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	12/20/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/11/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	12/10/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account terms	12/09/2013	Closed with explanation	Yes	Yes
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt was paid	12/06/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	11/29/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	11/22/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	11/19/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted employer after asked not to	11/06/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	11/01/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	10/20/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/18/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	09/11/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	09/10/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/14/2013	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	08/02/2013	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	08/02/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/25/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	06/05/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	04/26/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Report improperly shared by CRC	04/23/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	01/01/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	07/06/2012	Closed with explanation	Yes	No

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