Consumer Portfolio Services Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/13/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/22/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/15/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/09/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/08/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/25/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	06/17/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/15/2014	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	06/12/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/04/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/03/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	05/12/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Contacted employer after asked not to	05/08/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/07/2014	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Called after sent written cease of comm	05/07/2014	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Seized/Attempted to seize property	04/18/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/15/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/03/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/26/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/17/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	02/02/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/28/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/27/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/30/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/28/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/19/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	11/26/2013	Closed with explanation	Yes	Yes
Credit reporting	-	Disclosure verification of debt	Information is not mine	11/05/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	10/02/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	09/25/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/16/2013	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/11/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Threatened to take legal action	09/11/2013	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Talked to a third party about my debt	08/19/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt is not mine	08/12/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/06/2013	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	08/04/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/03/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/01/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/28/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/14/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/23/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/19/2013	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/20/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/01/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/25/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/23/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/18/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	10/15/2012	Closed with non-monetary relief	No	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	10/10/2012	Closed with monetary relief	No	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/18/2012	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/19/2012	Closed with explanation	Yes	Yes

Consumer Portfolio Services Consumer Complaints

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Submitted complaints

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