E*Trade Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
MortgageOther mortgageImproper contact or sharing of info-08/06/2014ClosedNoYes
MortgageConventional fixed mortgageImproper contact or sharing of info-07/02/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/27/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/20/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/11/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid05/26/2014Closed with non-monetary reliefNoNo
Bank account or serviceChecking accountFraud or scam-05/20/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/17/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/07/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/02/2014ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/02/2014ClosedYesNo
Bank account or serviceChecking accountFraud or scam-04/24/2014Closed with explanationYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/10/2014Closed with explanationNoNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedCalled after sent written cease of comm04/07/2014Closed with explanationNoNo
Bank account or serviceOther bank product/serviceFraud or scam-03/24/2014Closed with non-monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-03/24/2014Closed with non-monetary reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/17/2014Closed with non-monetary reliefNoNo
Bank account or serviceChecking accountFraud or scam-02/06/2014Closed with non-monetary reliefNoNo
Credit card-Incorrect information on credit report-01/22/2014Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-01/16/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-01/16/2014Closed with non-monetary reliefYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/13/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/12/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-12/18/2013Closed with explanationNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/05/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/03/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/14/2013Closed with explanationNoNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-11/06/2013Closed with non-monetary reliefNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/06/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/23/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/15/2013Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-10/03/2013Closed with explanationNoYes
Money transfersInternational money transferDealing with my lender or servicer-09/30/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-09/17/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/02/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/27/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/16/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-08/07/2013Closed with explanationNoNo
Credit card-Incorrect information on credit report-07/25/2013Closed with monetary reliefNoNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/25/2013Closed with explanationNoYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/06/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-06/18/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/03/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/20/2013Closed with monetary reliefYesYes
Credit card-Incorrect information on credit report-05/14/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/10/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/09/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/03/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/30/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/22/2013Closed with non-monetary reliefNoNo
Bank account or serviceSavings accountFraud or scam-04/10/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-04/09/2013Closed with non-monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-03/20/2013Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-03/01/2013Closed with monetary reliefNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/19/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/12/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-02/08/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/25/2013ClosedYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/24/2013ClosedYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/22/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/17/2013ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-01/07/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-12/27/2012Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/27/2012Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-11/20/2012Closed with explanationNoNo
MortgageSecond mortgageImproper contact or sharing of info-11/08/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/06/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-11/01/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/15/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-09/13/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-09/11/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-09/06/2012Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/29/2012Closed with explanationYesYes
MortgageSecond mortgageImproper contact or sharing of info-08/20/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/16/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/10/2012Closed with non-monetary reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-07/31/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/20/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/10/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/04/2012Closed with monetary reliefYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/23/2012Closed with monetary reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-06/21/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-06/08/2012Closed with explanationYesYes
Credit card-Incorrect information on credit report-06/01/2012Closed with monetary reliefNoNo
Bank account or serviceChecking accountFraud or scam-05/31/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/24/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/20/2012Closed with monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-05/19/2012Closed with explanationNoNo
Bank account or serviceChecking accountFraud or scam-05/17/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-05/09/2012Closed with non-monetary reliefYesYes
Bank account or serviceOther bank product/serviceFraud or scam-05/03/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/03/2012Closed without reliefYesYes
Bank account or serviceSavings accountFraud or scam-04/27/2012Closed with non-monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-03/30/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/09/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/04/2012Closed without reliefYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-02/16/2012Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-02/09/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/02/2012Closed without reliefYesNo

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