Products
Sub Products
Issues
Sub Issues
Responses
Was Response Timely?
Consumer Disputed Response?
Product | Sub Product | Issue | Sub Issue | Date | Response | Timely Response | Consumer Disputed |
---|---|---|---|---|---|---|---|
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 09/03/2014 | Closed with explanation | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 08/26/2014 | Closed with explanation | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 08/25/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 08/23/2014 | Closed with explanation | Yes | - |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Sued w/o proper notification of suit | 08/20/2014 | Closed with explanation | Yes | - |
Student loan | Non-federal student loan | Can't repay my loan | - | 08/19/2014 | Closed with explanation | Yes | - |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 08/15/2014 | Closed with explanation | Yes | - |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 08/14/2014 | Closed with explanation | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 08/13/2014 | Closed with non-monetary relief | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 08/12/2014 | Closed with non-monetary relief | Yes | - |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 08/06/2014 | Closed with explanation | Yes | - |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 08/05/2014 | Closed with explanation | Yes | - |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 07/31/2014 | Closed | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Called after sent written cease of comm | 07/30/2014 | Closed with explanation | Yes | - |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/29/2014 | Closed with explanation | Yes | - |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 07/29/2014 | Closed with explanation | Yes | - |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/26/2014 | Closed with explanation | Yes | Yes |
Debt collection | Credit card | Cont'd attempts collect debt not owed | Threatened to take legal action | 07/25/2014 | Closed with explanation | Yes | - |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Impersonated an attorney or official | 07/24/2014 | Closed | Yes | - |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 07/23/2014 | Closed with explanation | Yes | - |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/19/2014 | Closed with explanation | Yes | - |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/18/2014 | Closed with explanation | Yes | - |
Debt collection | - | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 07/10/2014 | Closed with explanation | Yes | - |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 07/08/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt was paid | 07/07/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 07/05/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Threatened to sue on too old debt | 07/02/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/02/2014 | Closed with explanation | Yes | No |
Debt collection | Credit card | Cont'd attempts collect debt not owed | Right to dispute notice not received | 06/30/2014 | Closed | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 06/27/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 06/26/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 06/24/2014 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 06/18/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 06/18/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 06/18/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 06/17/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 06/13/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 06/13/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 06/13/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Impersonated an attorney or official | 06/10/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 06/09/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Sued w/o proper notification of suit | 06/05/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 06/05/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 06/04/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 06/03/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 06/02/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 05/31/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 05/30/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Not disclosed as an attempt to collect | 05/29/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 05/28/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 05/22/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 05/19/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 05/18/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 05/16/2014 | Closed with explanation | Yes | No |
Debt collection | Credit card | Cont'd attempts collect debt not owed | Contacted me after I asked not to | 05/11/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 05/07/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Contacted me after I asked not to | 05/07/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 05/06/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 05/01/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 05/01/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 04/30/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 04/29/2014 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 04/25/2014 | Closed with non-monetary relief | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 04/25/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 04/25/2014 | Closed with explanation | Yes | Yes |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 04/23/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 04/18/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 04/18/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Indicated committed crime not paying | 04/16/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 04/16/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 04/15/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 04/15/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 04/11/2014 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt was paid | 04/08/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted employer after asked not to | 04/07/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 04/03/2014 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 04/02/2014 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 03/31/2014 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Impersonated an attorney or official | 03/27/2014 | Closed with explanation | No | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 03/20/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 03/12/2014 | Closed with explanation | Yes | No |
Bank account or service | Other bank product/service | Fraud or scam | - | 03/08/2014 | Closed with explanation | Yes | No |
Bank account or service | Other bank product/service | Fraud or scam | - | 03/06/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 03/05/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Called after sent written cease of comm | 03/02/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 02/28/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt resulted from identity theft | 02/27/2014 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 02/19/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 02/14/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 02/14/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 02/13/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Right to dispute notice not received | 02/12/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Right to dispute notice not received | 02/11/2014 | Closed with explanation | No | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 02/07/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 02/04/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 01/28/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 01/22/2014 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 01/22/2014 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 01/17/2014 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 01/14/2014 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 01/08/2014 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Threatened to take legal action | 01/02/2014 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 12/18/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 12/16/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 12/16/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to/Collected exempt funds | 12/10/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 12/09/2013 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 12/07/2013 | Closed with explanation | Yes | Yes |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Seized/Attempted to seize property | 12/07/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 12/03/2013 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 12/03/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Contacted me after I asked not to | 11/26/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 11/25/2013 | Closed with explanation | Yes | Yes |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Right to dispute notice not received | 11/25/2013 | Closed with explanation | Yes | Yes |
Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 11/18/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Used obscene/profane/abusive language | 11/15/2013 | Closed with explanation | Yes | Yes |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 11/12/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 11/12/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Right to dispute notice not received | 11/09/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 11/08/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 11/05/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 11/01/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 11/01/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 10/30/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 10/29/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 10/29/2013 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 10/29/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Threatened to sue on too old debt | 10/28/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Right to dispute notice not received | 10/22/2013 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 10/21/2013 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 10/10/2013 | Closed with monetary relief | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Frequent or repeated calls | 10/09/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 10/09/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 10/07/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Talked to a third party about my debt | 09/27/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Frequent or repeated calls | 09/26/2013 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 09/19/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 09/18/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 09/18/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt resulted from identity theft | 09/18/2013 | Closed with explanation | Yes | No |
Debt collection | Other (phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | 09/16/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Frequent or repeated calls | 09/13/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 09/09/2013 | Closed with explanation | Yes | No |
Debt collection | - | Cont'd attempts collect debt not owed | Debt is not mine | 08/29/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 08/27/2013 | Closed with explanation | Yes | Yes |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 08/23/2013 | Closed with explanation | Yes | No |
Bank account or service | Other bank product/service | Fraud or scam | - | 08/21/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 08/12/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 08/10/2013 | Closed with explanation | Yes | No |
Debt collection | Non-federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 08/08/2013 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 08/03/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt is not mine | 08/01/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 07/30/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Not given enough info to verify debt | 07/26/2013 | Closed with explanation | Yes | Yes |
Credit reporting | - | Disclosure verification of debt | Information is not mine | 07/22/2013 | Closed with explanation | Yes | Yes |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Seized/Attempted to seize property | 07/18/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/15/2013 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/15/2013 | Closed with explanation | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Attempted to collect wrong amount | 07/11/2013 | Closed with monetary relief | Yes | No |
Debt collection | Federal student loan | Cont'd attempts collect debt not owed | Debt was paid | 07/10/2013 | Closed with explanation | Yes | Yes |
Student loan | Non-federal student loan | Can't repay my loan | - | 07/06/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 04/20/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 04/13/2013 | Closed with explanation | Yes | No |
Student loan | Non-federal student loan | Can't repay my loan | - | 02/01/2013 | Closed with explanation | Yes | No |
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