First Data Corporation Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Payday loan	-	Problems caused by my funds being low	-	09/12/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	09/11/2014	Closed with explanation	Yes	-
Credit reporting	-	Disclosure verification of debt	Problem with fraud alerts	09/08/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	09/06/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	08/26/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	08/26/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/26/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	08/25/2014	Closed with explanation	Yes	-
Credit reporting	-	Disclosure verification of debt	Information is not mine	08/21/2014	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	08/20/2014	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	08/12/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt was paid	08/08/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/06/2014	Closed with explanation	No	Yes
Credit reporting	-	Disclosure verification of debt	Billing dispute	08/06/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	08/06/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	07/30/2014	Closed with monetary relief	Yes	-
Credit reporting	-	Disclosure verification of debt	Account terms	07/30/2014	Closed with explanation	Yes	Yes
Bank account or service	Cashing a check without an account	Fraud or scam	-	07/29/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/29/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	07/27/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	07/23/2014	Closed	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/21/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	07/18/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/17/2014	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account terms	07/17/2014	Closed with monetary relief	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	07/17/2014	Closed with explanation	Yes	Yes
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	07/14/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	07/14/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/14/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/08/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	07/07/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/07/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/06/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/01/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	06/28/2014	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account terms	06/26/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	06/25/2014	Closed with explanation	No	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	06/24/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	06/22/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	06/17/2014	Closed with explanation	No	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	06/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/10/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	06/09/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	06/09/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	06/05/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	06/04/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/31/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	05/29/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/29/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	05/29/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/29/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/28/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	05/28/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	05/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/20/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/19/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	05/16/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/15/2014	Closed with explanation	No	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/13/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	05/09/2014	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	05/05/2014	Closed with explanation	No	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	05/02/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	05/01/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	05/01/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	04/30/2014	Closed with explanation	No	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/29/2014	Closed with non-monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	04/28/2014	Closed with explanation	No	No
Bank account or service	Other bank product/service	Fraud or scam	-	04/28/2014	Closed with explanation	No	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	04/24/2014	Closed with explanation	No	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt was paid	04/23/2014	Closed with explanation	No	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/23/2014	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	04/21/2014	Closed with explanation	No	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	04/18/2014	Closed with explanation	No	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/17/2014	Closed with explanation	No	No
Credit reporting	-	Disclosure verification of debt	Personal information	04/15/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Billing dispute	04/14/2014	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	04/11/2014	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	No notice of investigation status/result	04/09/2014	Closed with explanation	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/08/2014	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	04/08/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/07/2014	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	04/07/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Problem getting report or credit score	04/04/2014	Closed with explanation	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/01/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/27/2014	Closed with explanation	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/27/2014	Closed with non-monetary relief	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/25/2014	Closed with explanation	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/24/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/21/2014	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/17/2014	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	03/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	03/14/2014	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	03/13/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Information is not mine	03/12/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Account status	03/04/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	02/23/2014	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	02/22/2014	Closed with monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	02/20/2014	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	02/20/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	02/18/2014	Closed with non-monetary relief	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/17/2014	Closed with explanation	No	-
Money transfers	Domestic (US) money transfer	Dealing with my lender or servicer	-	02/11/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Account terms and changes	02/10/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	02/06/2014	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	02/05/2014	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	02/03/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	02/02/2014	Closed	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/30/2014	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	01/30/2014	Closed with non-monetary relief	No	-
Credit reporting	-	Disclosure verification of debt	Report improperly shared by CRC	01/29/2014	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	01/23/2014	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	01/21/2014	Closed with explanation	No	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/17/2014	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	01/16/2014	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Information is not mine	01/13/2014	Closed with explanation	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	01/10/2014	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	01/03/2014	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/03/2014	Closed with non-monetary relief	No	-
Bank account or service	Checking account	Fraud or scam	-	12/30/2013	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Account terms and changes	12/19/2013	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	12/19/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	12/18/2013	Closed with non-monetary relief	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt resulted from identity theft	12/16/2013	Closed	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	12/16/2013	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	12/13/2013	Closed with non-monetary relief	No	-
Bank account or service	Checking account	Fraud or scam	-	12/12/2013	Closed with explanation	No	-
Bank account or service	Cashing a check without an account	Fraud or scam	-	11/22/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Report improperly shared by CRC	11/21/2013	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	11/12/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	11/12/2013	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Report improperly shared by CRC	11/11/2013	Closed with explanation	No	-
Bank account or service	Other bank product/service	Fraud or scam	-	11/07/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	11/06/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	11/05/2013	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/04/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	11/02/2013	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	11/01/2013	Closed with monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	10/31/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/28/2013	Closed with explanation	Yes	Yes
Money transfers	Domestic (US) money transfer	Dealing with my lender or servicer	-	10/18/2013	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	10/04/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/24/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	09/19/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	09/13/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/12/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/06/2013	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Information is not mine	08/30/2013	Closed	Yes	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	08/28/2013	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/28/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	08/27/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/26/2013	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	08/25/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/05/2013	Closed with monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/24/2013	Closed with non-monetary relief	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/23/2013	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	07/17/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/13/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/28/2013	Closed with explanation	Yes	Yes
Credit reporting	-	Disclosure verification of debt	Inadequate help over the phone	06/07/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	05/15/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/14/2013	Closed with explanation	Yes	No
Money transfers	Domestic (US) money transfer	Dealing with my lender or servicer	-	04/22/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/21/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account status	04/17/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	04/08/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	No notice of investigation status/result	03/22/2013	Closed with explanation	No	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	02/07/2013	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/12/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account status	01/11/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	01/11/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/31/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/22/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/09/2012	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Public record	12/07/2012	Closed	Yes	Yes
Credit reporting	-	Disclosure verification of debt	Problem getting my free annual report	11/19/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/14/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/02/2012	Closed with explanation	Yes	No

First Data Corporation Consumer Complaints

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Submitted complaints

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