First Data Corporation Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Payday loan-Problems caused by my funds being low-09/12/2014Closed with explanationYes-
Debt collectionCredit cardCont'd attempts collect debt not owedNot disclosed as an attempt to collect09/11/2014Closed with explanationYes-
Credit reporting-Disclosure verification of debtProblem with fraud alerts09/08/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-09/06/2014Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft08/26/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft08/26/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-08/26/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-08/25/2014Closed with explanationYes-
Credit reporting-Disclosure verification of debtInformation is not mine08/21/2014Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-08/20/2014Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-08/12/2014Closed with explanationYesYes
Debt collection-Cont'd attempts collect debt not owedDebt was paid08/08/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt08/06/2014Closed with explanationNoYes
Credit reporting-Disclosure verification of debtBilling dispute08/06/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action08/06/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-07/30/2014Closed with monetary reliefYes-
Credit reporting-Disclosure verification of debtAccount terms07/30/2014Closed with explanationYesYes
Bank account or serviceCashing a check without an accountFraud or scam-07/29/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/29/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedCalled outside of 8am-9pm07/27/2014Closed with explanationYes-
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-07/23/2014ClosedYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid07/21/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-07/18/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine07/17/2014Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount terms07/17/2014Closed with monetary reliefYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedRight to dispute notice not received07/17/2014Closed with explanationYesYes
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-07/14/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-07/14/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt07/14/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine07/08/2014Closed with explanationYesYes
Debt collection-Cont'd attempts collect debt not owedCalled outside of 8am-9pm07/07/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/07/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine07/06/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/01/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft06/28/2014Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount terms06/26/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/25/2014Closed with explanationNoNo
Debt collection-Cont'd attempts collect debt not owedTalked to a third party about my debt06/24/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine06/22/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/17/2014Closed with explanationNoNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt06/17/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls06/10/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft06/09/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/09/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid06/05/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine06/04/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-05/31/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid05/29/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/29/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/29/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine05/29/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls05/28/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-05/28/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/21/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine05/20/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/19/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened to sue on too old debt05/16/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine05/15/2014Closed with explanationNoNo
Debt collection-Cont'd attempts collect debt not owedNot given enough info to verify debt05/13/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine05/09/2014Closed with non-monetary reliefYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine05/05/2014Closed with explanationNoNo
Credit reporting-Disclosure verification of debtInformation is not mine05/02/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/01/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedRight to dispute notice not received05/01/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/30/2014Closed with explanationNoNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls04/29/2014Closed with non-monetary reliefYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine04/28/2014Closed with explanationNoNo
Bank account or serviceOther bank product/serviceFraud or scam-04/28/2014Closed with explanationNoYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine04/24/2014Closed with explanationNoNo
Debt collection-Cont'd attempts collect debt not owedDebt was paid04/23/2014Closed with explanationNoNo
Debt collection-Cont'd attempts collect debt not owedFrequent or repeated calls04/23/2014Closed with explanationNoNo
Bank account or serviceChecking accountFraud or scam-04/21/2014Closed with explanationNoNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft04/18/2014Closed with explanationNoNo
Debt collection-Cont'd attempts collect debt not owedFrequent or repeated calls04/17/2014Closed with explanationNoNo
Credit reporting-Disclosure verification of debtPersonal information04/15/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtBilling dispute04/14/2014Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-04/11/2014Closed with explanationYesNo
Credit reporting-Disclosure verification of debtNo notice of investigation status/result04/09/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine04/08/2014Closed with explanationNoNo
Bank account or serviceChecking accountFraud or scam-04/08/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid04/07/2014Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine04/07/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtProblem getting report or credit score04/04/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine04/01/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine03/27/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedNot given enough info to verify debt03/27/2014Closed with non-monetary reliefNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/25/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/24/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine03/21/2014Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt03/17/2014Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-03/17/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedAttempted to collect wrong amount03/14/2014Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-03/13/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtInformation is not mine03/12/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtAccount status03/04/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedAttempted to collect wrong amount02/23/2014Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-02/22/2014Closed with monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft02/20/2014Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-02/20/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedAttempted to collect wrong amount02/18/2014Closed with non-monetary reliefNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine02/17/2014Closed with explanationNo-
Money transfersDomestic (US) money transferDealing with my lender or servicer-02/11/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtAccount terms and changes02/10/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft02/06/2014Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedRight to dispute notice not received02/05/2014Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-02/03/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine02/02/2014ClosedNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine01/30/2014Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft01/30/2014Closed with non-monetary reliefNo-
Credit reporting-Disclosure verification of debtReport improperly shared by CRC01/29/2014Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-01/23/2014Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-01/21/2014Closed with explanationNoNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine01/17/2014Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-01/16/2014Closed with explanationNo-
Credit reporting-Disclosure verification of debtInformation is not mine01/13/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine01/10/2014Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was discharged in bankruptcy01/03/2014Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine01/03/2014Closed with non-monetary reliefNo-
Bank account or serviceChecking accountFraud or scam-12/30/2013Closed with explanationNo-
Credit reporting-Disclosure verification of debtAccount terms and changes12/19/2013Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-12/19/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action12/18/2013Closed with non-monetary reliefNo-
Debt collection-Cont'd attempts collect debt not owedDebt resulted from identity theft12/16/2013ClosedNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt12/16/2013Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-12/13/2013Closed with non-monetary reliefNo-
Bank account or serviceChecking accountFraud or scam-12/12/2013Closed with explanationNo-
Bank account or serviceCashing a check without an accountFraud or scam-11/22/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtReport improperly shared by CRC11/21/2013Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-11/12/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid11/12/2013Closed with explanationNo-
Credit reporting-Disclosure verification of debtReport improperly shared by CRC11/11/2013Closed with explanationNo-
Bank account or serviceOther bank product/serviceFraud or scam-11/07/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft11/06/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid11/05/2013ClosedYesNo
Bank account or serviceChecking accountFraud or scam-11/04/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft11/02/2013Closed with explanationYesYes
Debt collectionCredit cardCont'd attempts collect debt not owedAttempted to collect wrong amount11/01/2013Closed with monetary reliefYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action10/31/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-10/28/2013Closed with explanationYesYes
Money transfersDomestic (US) money transferDealing with my lender or servicer-10/18/2013Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-10/04/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine09/24/2013ClosedYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft09/19/2013Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action09/13/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/12/2013Closed with explanationNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine09/06/2013Closed with explanationNo-
Credit reporting-Disclosure verification of debtInformation is not mine08/30/2013ClosedYesNo
Credit reporting-Disclosure verification of debtInformation is not mine08/28/2013ClosedYesNo
Bank account or serviceChecking accountFraud or scam-08/28/2013ClosedYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt resulted from identity theft08/27/2013ClosedYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine08/26/2013Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-08/25/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls08/05/2013Closed with monetary reliefYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/24/2013Closed with non-monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/23/2013Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-07/17/2013ClosedYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/13/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/28/2013Closed with explanationYesYes
Credit reporting-Disclosure verification of debtInadequate help over the phone06/07/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtInformation is not mine05/15/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/14/2013Closed with explanationYesNo
Money transfersDomestic (US) money transferDealing with my lender or servicer-04/22/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/21/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount status04/17/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-04/08/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtNo notice of investigation status/result03/22/2013Closed with explanationNoNo
Credit reporting-Disclosure verification of debtInformation is not mine02/07/2013ClosedYesNo
Bank account or serviceChecking accountFraud or scam-01/12/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount status01/11/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtInformation is not mine01/11/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/31/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/22/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/09/2012Closed with explanationYesNo
Credit reporting-Disclosure verification of debtPublic record12/07/2012ClosedYesYes
Credit reporting-Disclosure verification of debtProblem getting my free annual report11/19/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/14/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/02/2012Closed with explanationYesNo

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