First Financial Asset Management, Inc. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Auto	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	09/15/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/11/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	09/02/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted me instead of my attorney	09/02/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	09/02/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	08/18/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	07/09/2014	Closed with explanation	No	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	07/03/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Threatened to take legal action	07/01/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	06/23/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/10/2014	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/31/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	05/05/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	04/22/2014	Closed with non-monetary relief	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Talked to a third party about my debt	04/21/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	04/02/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Right to dispute notice not received	02/26/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/24/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/20/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Called outside of 8am-9pm	02/18/2014	Closed with non-monetary relief	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	02/12/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	02/02/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	01/30/2014	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	12/19/2013	Closed with explanation	Yes	Yes
Debt collection	Medical	Cont'd attempts collect debt not owed	Not given enough info to verify debt	12/13/2013	Closed with monetary relief	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	12/12/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	12/11/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	12/05/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	12/05/2013	Closed with monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/03/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	11/26/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	10/29/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	10/17/2013	Closed with non-monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	10/03/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Indicated committed crime not paying	09/18/2013	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Right to dispute notice not received	08/15/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/22/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	07/12/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/10/2013	Closed with non-monetary relief	Yes	No

First Financial Asset Management, Inc. Consumer Complaints

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Submitted complaints

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