First Hawaiian Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/03/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-08/25/2014In progressYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/20/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/29/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/24/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/08/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/03/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedAttempted to collect wrong amount06/30/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-06/11/2014Closed with explanationYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-05/12/2014Closed with explanationYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-05/02/2014Closed with non-monetary reliefYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedRight to dispute notice not received03/21/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-01/22/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/25/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/17/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-11/22/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-11/21/2013Closed with explanationYesYes
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-11/14/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-11/05/2013Closed with explanationYesNo
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-10/01/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy08/09/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/07/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/06/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/16/2013Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-04/22/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/22/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-03/01/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/07/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/15/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-10/27/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/04/2012Closed with explanationYesYes
Consumer loanPersonal line of creditIdentity theft / Fraud / Embezzlement-08/30/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/30/2012Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-08/15/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/12/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/06/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/01/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/13/2012Closed with explanationYesYes
Bank account or serviceSavings accountFraud or scam-06/27/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/08/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-03/15/2012Closed with reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-03/04/2012Closed without reliefYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-12/01/2011Closed without reliefNoYes

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