First Niagara Bank Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Credit card	-	Incorrect information on credit report	-	09/23/2014	In progress	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/17/2014	In progress	Yes	-
Bank account or service	Checking account	Fraud or scam	-	09/15/2014	In progress	Yes	-
Bank account or service	Checking account	Fraud or scam	-	09/15/2014	Closed with explanation	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/15/2014	In progress	Yes	-
Bank account or service	Checking account	Fraud or scam	-	09/11/2014	In progress	Yes	-
Mortgage	FHA mortgage	Improper contact or sharing of info	-	09/10/2014	In progress	Yes	-
Bank account or service	Checking account	Fraud or scam	-	09/08/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	09/08/2014	In progress	Yes	-
Bank account or service	Checking account	Fraud or scam	-	09/04/2014	In progress	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/25/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/20/2014	Closed with monetary relief	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/20/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	08/15/2014	Closed with monetary relief	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/13/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	08/11/2014	Closed with non-monetary relief	Yes	-
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	08/01/2014	Closed with non-monetary relief	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/01/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/18/2014	Closed with monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/15/2014	Closed with non-monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	07/15/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/14/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	07/11/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/03/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	06/30/2014	Closed with monetary relief	Yes	-
Bank account or service	Checking account	Fraud or scam	-	06/26/2014	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	06/26/2014	Closed with monetary relief	Yes	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/24/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/24/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/16/2014	Closed with explanation	Yes	-
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	06/12/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/09/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/02/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/02/2014	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/21/2014	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	05/18/2014	Closed with monetary relief	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	05/16/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/16/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/14/2014	Closed with monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/29/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/28/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/25/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/22/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/20/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/16/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/14/2014	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/01/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/25/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Indicated shouldn't respond to lawsuit	03/23/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/21/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	03/18/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/06/2014	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	03/03/2014	Closed with monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Indicated shouldn't respond to lawsuit	02/24/2014	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	02/21/2014	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	02/20/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/20/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/13/2014	Closed with monetary relief	Yes	No
Bank account or service	Savings account	Fraud or scam	-	02/11/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/11/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/07/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/07/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/03/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/03/2014	Closed with monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	01/19/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	01/15/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/15/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/12/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/09/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/03/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	12/30/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/28/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/23/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	12/18/2013	Closed with monetary relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	12/06/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/02/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/26/2013	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	11/25/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	11/21/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/19/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/18/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/04/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/01/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	10/30/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/29/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/22/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	10/21/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/18/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/17/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/13/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/12/2013	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	10/11/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/09/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	10/01/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/30/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/26/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	09/20/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/18/2013	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	09/08/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/29/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	08/26/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/24/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/23/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/20/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/14/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	08/12/2013	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/01/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/30/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	07/19/2013	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	07/17/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/15/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/10/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/27/2013	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	06/20/2013	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	06/20/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/20/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/18/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	06/14/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/10/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/04/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/04/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/29/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/28/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/22/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/20/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/20/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	05/13/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	05/10/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/10/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/06/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/26/2013	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	04/24/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	04/19/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/15/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/11/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	04/09/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/04/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/04/2013	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	03/30/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/29/2013	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	03/25/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/21/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/21/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/20/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	03/20/2013	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	03/20/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/20/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/06/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/05/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	03/04/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/01/2013	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	02/25/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/22/2013	Closed with monetary relief	No	Yes
Credit card	-	Incorrect information on credit report	-	02/16/2013	Closed with monetary relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	02/16/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	02/14/2013	Closed with monetary relief	Yes	No
Bank account or service	Cashing a check without an account	Fraud or scam	-	02/13/2013	Closed with explanation	Yes	Yes
Bank account or service	Savings account	Fraud or scam	-	02/13/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Savings account	Fraud or scam	-	02/11/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	02/06/2013	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	02/05/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/01/2013	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/30/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/26/2013	Closed with non-monetary relief	Yes	Yes
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	01/25/2013	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	01/18/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/18/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	01/15/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/11/2013	Closed with non-monetary relief	Yes	Yes
Bank account or service	Savings account	Fraud or scam	-	01/09/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	01/08/2013	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	01/07/2013	Closed with non-monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	12/29/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	12/26/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	12/25/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	12/24/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/17/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/17/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/14/2012	Closed with non-monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	12/11/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	12/07/2012	Closed with explanation	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	12/07/2012	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	12/05/2012	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	12/03/2012	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	12/01/2012	Closed with non-monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	11/28/2012	Closed with explanation	No	-
Bank account or service	Savings account	Fraud or scam	-	11/26/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/25/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/19/2012	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	11/14/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/08/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	11/08/2012	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	11/07/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/01/2012	Closed with monetary relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	10/31/2012	Closed with non-monetary relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	10/26/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/26/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/24/2012	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	10/24/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/22/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	10/18/2012	Closed with non-monetary relief	No	No
Bank account or service	Checking account	Fraud or scam	-	10/17/2012	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	10/15/2012	Closed with explanation	Yes	Yes
Credit card	-	Incorrect information on credit report	-	10/05/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/03/2012	Closed with non-monetary relief	Yes	Yes
Bank account or service	Savings account	Fraud or scam	-	10/03/2012	Closed with explanation	No	No
Credit card	-	Incorrect information on credit report	-	10/03/2012	Closed with monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	10/01/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/01/2012	Closed with non-monetary relief	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	09/28/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/24/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/19/2012	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/17/2012	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/17/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/14/2012	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	09/14/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/13/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/12/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/12/2012	Closed with explanation	No	-
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/10/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	09/07/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/06/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	09/05/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/03/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/29/2012	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	08/29/2012	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	08/28/2012	Closed with non-monetary relief	Yes	Yes
Credit card	-	Incorrect information on credit report	-	08/28/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/28/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/24/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/23/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/21/2012	Closed with monetary relief	Yes	No
Bank account or service	Savings account	Fraud or scam	-	08/20/2012	Closed with non-monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	08/20/2012	Closed with explanation	No	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/15/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	08/13/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	08/08/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	08/02/2012	Untimely response	No	-
Bank account or service	Checking account	Fraud or scam	-	07/27/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	07/26/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	07/25/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/24/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	07/24/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	07/20/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/20/2012	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	07/18/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/16/2012	Closed with explanation	No	-
Bank account or service	Checking account	Fraud or scam	-	07/12/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/11/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/10/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/09/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	07/09/2012	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	07/06/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/29/2012	Closed with monetary relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	06/26/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/26/2012	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	06/26/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/26/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/22/2012	Closed with monetary relief	Yes	No
Bank account or service	Savings account	Fraud or scam	-	06/22/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	06/20/2012	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	06/19/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/15/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/13/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/12/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/11/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/08/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/08/2012	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/08/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/08/2012	Closed with explanation	Yes	No
Bank account or service	Savings account	Fraud or scam	-	06/07/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/07/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/07/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/06/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/05/2012	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	06/05/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/04/2012	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	06/01/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	06/01/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/29/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/25/2012	Closed with explanation	No	No
Bank account or service	Checking account	Fraud or scam	-	05/22/2012	Closed without relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/22/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/15/2012	Closed with relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/15/2012	Closed with explanation	No	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/14/2012	Closed without relief	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	05/11/2012	Closed without relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/10/2012	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/08/2012	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	05/08/2012	Closed with explanation	Yes	No
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	05/08/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/03/2012	Closed without relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	04/26/2012	Closed without relief	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	04/24/2012	Closed with relief	Yes	Yes
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	04/23/2012	Closed with relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/19/2012	Closed without relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/28/2012	Closed with relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	03/26/2012	Closed with relief	Yes	Yes
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	12/19/2011	Closed without relief	Yes	No

First Niagara Bank Consumer Complaints

Products

Issues

Responses

Submitted complaints

Comment about this bank, ask questions, or add new information about it: