FirstSource Advantage, LLC Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/05/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	09/03/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Right to dispute notice not received	09/03/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/28/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt resulted from identity theft	08/28/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	08/26/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Talked to a third party about my debt	08/24/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	08/18/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted me after I asked not to	08/15/2014	Closed with monetary relief	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	08/10/2014	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt is not mine	08/02/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/01/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/01/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	08/01/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	07/29/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	07/24/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	07/24/2014	Closed with explanation	Yes	-
Student loan	Non-federal student loan	Can't repay my loan	-	07/22/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/22/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	07/15/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/10/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	06/30/2014	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	06/26/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	06/23/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/19/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/18/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	06/18/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	06/17/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/30/2014	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	05/30/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Called after sent written cease of comm	05/21/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	05/21/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Impersonated an attorney or official	05/17/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Right to dispute notice not received	05/06/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	04/28/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/25/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	04/24/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/23/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/23/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/22/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/27/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/22/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/14/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	03/14/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/06/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	02/28/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Right to dispute notice not received	02/24/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/22/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	02/17/2014	Closed with explanation	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	02/11/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/11/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	01/22/2014	Closed with explanation	Yes	Yes
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	01/22/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	01/22/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Right to dispute notice not received	01/17/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Right to dispute notice not received	12/04/2013	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted me after I asked not to	11/30/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	11/29/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Right to dispute notice not received	11/29/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	11/25/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	11/05/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	11/04/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	11/02/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/31/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/25/2013	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	10/21/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/19/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/16/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Contacted me after I asked not to	10/10/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/08/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/01/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/30/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt was paid	09/19/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	09/04/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/15/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/25/2013	Closed with explanation	No	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/19/2013	Closed with explanation	No	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/17/2013	Closed with explanation	No	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	07/10/2013	Closed with explanation	No	-
Credit reporting	-	Disclosure verification of debt	Report improperly shared by CRC	07/03/2013	Closed with explanation	No	-

FirstSource Advantage, LLC Consumer Complaints

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