Ford Motor Credit Company Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/04/2014	In progress	Yes	-
Debt collection	Auto	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	09/03/2014	In progress	Yes	-
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	08/29/2014	In progress	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/26/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/18/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/13/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	08/12/2014	Closed with explanation	Yes	-
Debt collection	Auto	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/09/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/05/2014	In progress	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/05/2014	Closed with explanation	Yes	-
Debt collection	Auto	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	07/28/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/25/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/23/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/23/2014	Closed with non-monetary relief	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/21/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/21/2014	Closed with explanation	Yes	-
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	07/15/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/11/2014	Closed with monetary relief	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/10/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/04/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	07/03/2014	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/30/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/27/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/25/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/24/2014	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	06/24/2014	Closed with explanation	Yes	-
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/24/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	06/23/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/18/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Not given enough info to verify debt	06/17/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/17/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/13/2014	Closed with explanation	Yes	-
Debt collection	Auto	Cont'd attempts collect debt not owed	Right to dispute notice not received	06/12/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	05/23/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/23/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/20/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	05/19/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/17/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	05/07/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/05/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/05/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	05/02/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/30/2014	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Threatened to take legal action	04/30/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Seized/Attempted to seize property	04/23/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt is not mine	04/21/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/18/2014	Closed with non-monetary relief	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	04/15/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	04/14/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/10/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/07/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/05/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	03/31/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/25/2014	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt is not mine	03/20/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	03/18/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/17/2014	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	03/15/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/06/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/04/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/27/2014	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/27/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/27/2014	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/25/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/20/2014	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/17/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	02/15/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/13/2014	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	02/02/2014	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/31/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt is not mine	01/24/2014	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	01/23/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	01/17/2014	Closed with monetary relief	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	01/14/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/26/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/24/2013	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Contacted me after I asked not to	12/21/2013	Closed with monetary relief	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	12/20/2013	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	12/16/2013	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Talked to a third party about my debt	12/12/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/11/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	11/26/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt was paid	11/21/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account terms	11/19/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	11/01/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	11/01/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	10/21/2013	Closed with explanation	Yes	Yes
Debt collection	Auto	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/18/2013	Closed with explanation	Yes	Yes
Bank account or service	Other bank product/service	Fraud or scam	-	10/15/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	10/13/2013	Closed with non-monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Right to dispute notice not received	10/08/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	10/02/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/27/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	09/27/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/24/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/24/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/22/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account status	09/18/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/16/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/12/2013	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt resulted from identity theft	09/10/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/09/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/04/2013	Closed with non-monetary relief	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/04/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	08/27/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/19/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/16/2013	Closed with monetary relief	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	08/08/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	07/22/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	07/16/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/12/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	07/03/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/14/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	06/07/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/02/2013	Closed with monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/28/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/20/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/18/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/18/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	05/15/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	05/15/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/07/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/24/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/17/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/14/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/14/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/10/2013	Closed with explanation	Yes	Yes
Credit reporting	-	Disclosure verification of debt	Account status	04/09/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/29/2013	Closed with non-monetary relief	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/27/2013	Closed with non-monetary relief	Yes	No
Credit reporting	-	Disclosure verification of debt	Information is not mine	03/23/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/16/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/12/2013	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	03/07/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/05/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/11/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	02/11/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/21/2013	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/18/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/13/2013	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	01/06/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Account status	12/20/2012	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	12/18/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	11/14/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	10/31/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	10/11/2012	Closed with non-monetary relief	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	09/28/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/14/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/10/2012	Closed with explanation	Yes	Yes
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	08/01/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle lease	Identity theft / Fraud / Embezzlement	-	06/19/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	05/30/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/13/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	04/10/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/20/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/09/2012	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	03/08/2012	Closed with explanation	Yes	No

Ford Motor Credit Company Consumer Complaints

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Submitted complaints

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