Ford Motor Credit Company Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/04/2014In progressYes-
Debt collectionAutoCont'd attempts collect debt not owedThreatened to sue on too old debt09/03/2014In progressYes-
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-08/29/2014In progressYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/26/2014Closed with explanationYes-
Consumer loanInstallment loanIdentity theft / Fraud / Embezzlement-08/18/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/13/2014Closed with explanationYes-
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-08/12/2014Closed with explanationYes-
Debt collectionAutoCont'd attempts collect debt not owedFrequent or repeated calls08/09/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/05/2014In progressYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/05/2014Closed with explanationYes-
Debt collectionAutoCont'd attempts collect debt not owedAttempted to collect wrong amount07/28/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/25/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid07/23/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/23/2014Closed with non-monetary reliefYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/21/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/21/2014Closed with explanationYes-
Debt collectionAutoCont'd attempts collect debt not owedDebt was paid07/15/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/11/2014Closed with monetary reliefYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/10/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/04/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt was paid07/03/2014Closed with non-monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedFrequent or repeated calls06/30/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/27/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/25/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/24/2014Closed with explanationYesYes
Debt collectionAutoCont'd attempts collect debt not owedAttempted to collect wrong amount06/24/2014Closed with explanationYes-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/24/2014Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-06/23/2014Closed with monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/18/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedNot given enough info to verify debt06/17/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/17/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/13/2014Closed with explanationYes-
Debt collectionAutoCont'd attempts collect debt not owedRight to dispute notice not received06/12/2014Closed with explanationYesYes
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-05/23/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/23/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/20/2014Closed with monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedSued w/o proper notification of suit05/19/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/17/2014Closed with monetary reliefYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-05/07/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/05/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/05/2014Closed with monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt was discharged in bankruptcy05/02/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/30/2014Closed with monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedThreatened to take legal action04/30/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedSeized/Attempted to seize property04/23/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt is not mine04/21/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/18/2014Closed with non-monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-04/15/2014Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-04/14/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/10/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/07/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/05/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was discharged in bankruptcy03/31/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/25/2014Closed with explanationYesYes
Debt collectionAutoCont'd attempts collect debt not owedDebt is not mine03/20/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt was paid03/18/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/17/2014Closed with non-monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedAttempted to collect wrong amount03/15/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/06/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/04/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/27/2014Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/27/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/27/2014Closed with non-monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedNot given enough info to verify debt02/25/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/20/2014Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/17/2014Closed with explanationYesYes
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-02/15/2014Closed with monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/13/2014Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-02/02/2014Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-01/31/2014Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt is not mine01/24/2014Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-01/23/2014Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-01/17/2014Closed with monetary reliefYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-01/14/2014Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-12/26/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-12/24/2013Closed with non-monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedContacted me after I asked not to12/21/2013Closed with monetary reliefYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-12/20/2013Closed with explanationYesYes
Debt collectionAutoCont'd attempts collect debt not owedThreatened to sue on too old debt12/16/2013Closed with explanationYesYes
Debt collectionAutoCont'd attempts collect debt not owedTalked to a third party about my debt12/12/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls12/11/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-11/26/2013Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt was paid11/21/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount terms11/19/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-11/01/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-11/01/2013Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedSued w/o proper notification of suit10/21/2013Closed with explanationYesYes
Debt collectionAutoCont'd attempts collect debt not owedFrequent or repeated calls10/18/2013Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-10/15/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-10/13/2013Closed with non-monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedRight to dispute notice not received10/08/2013Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedSued w/o proper notification of suit10/02/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/27/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-09/27/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/24/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/24/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/22/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount status09/18/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/16/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/12/2013Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedDebt resulted from identity theft09/10/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/09/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/04/2013Closed with non-monetary reliefYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/04/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-08/27/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/19/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/16/2013Closed with monetary reliefYesNo
Debt collectionAutoCont'd attempts collect debt not owedSued w/o proper notification of suit08/08/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-07/22/2013Closed with explanationYesYes
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-07/16/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/12/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/03/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/14/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-06/07/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-06/02/2013Closed with monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/28/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/20/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/18/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/18/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-05/15/2013Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-05/15/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/07/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/24/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/17/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/14/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/14/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/10/2013Closed with explanationYesYes
Credit reporting-Disclosure verification of debtAccount status04/09/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/29/2013Closed with non-monetary reliefYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/27/2013Closed with non-monetary reliefYesNo
Credit reporting-Disclosure verification of debtInformation is not mine03/23/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/16/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/12/2013Closed with non-monetary reliefYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-03/07/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/05/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/11/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-02/11/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-01/21/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-01/18/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-01/13/2013Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-01/06/2013Closed with explanationYesNo
Credit reporting-Disclosure verification of debtAccount status12/20/2012Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-12/18/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-11/14/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-10/31/2012Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-10/11/2012Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/28/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/14/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/10/2012Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-08/01/2012Closed with explanationYesNo
Consumer loanVehicle leaseIdentity theft / Fraud / Embezzlement-06/19/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/30/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/13/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/10/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/20/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/09/2012Closed with explanationYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/08/2012Closed with explanationYesNo

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