Franklin Collection Service, Inc. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	-	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	09/09/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	09/09/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/27/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/25/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	08/22/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/19/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	08/18/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	08/07/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Talked to a third party about my debt	08/07/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/06/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/31/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	07/31/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/30/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/29/2014	Closed with explanation	Yes	-
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	07/28/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/27/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	07/24/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	07/14/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/07/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/04/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/02/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/01/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	06/13/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	06/12/2014	Closed with explanation	Yes	Yes
Debt collection	Medical	Cont'd attempts collect debt not owed	Threatened to take legal action	06/10/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	06/04/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/22/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/14/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/07/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/02/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	05/01/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	04/24/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	04/10/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/10/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	04/08/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/05/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/04/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	04/02/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/01/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/31/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/28/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	03/25/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/25/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	03/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/13/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/13/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Threatened to take legal action	03/13/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	03/04/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/28/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Sued where didn't live/sign for debt	02/27/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/19/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt was paid	02/17/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	02/10/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	02/07/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/27/2014	Closed with explanation	Yes	Yes
Debt collection	Medical	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/23/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	01/15/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Not given enough info to verify debt	01/15/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	01/09/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	01/09/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	01/03/2014	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Contacted employer after asked not to	12/30/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	12/27/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	12/11/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	12/04/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	12/02/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	11/26/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	11/13/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	11/08/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	11/01/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted me instead of my attorney	10/31/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/29/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Seized/Attempted to seize property	10/29/2013	Closed with monetary relief	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	10/18/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Contacted employer after asked not to	10/17/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/12/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/16/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/13/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	09/11/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/30/2013	Closed with monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/18/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	08/13/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/13/2013	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	08/07/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/06/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/02/2013	Closed	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/29/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/24/2013	Closed with explanation	Yes	Yes

Franklin Collection Service, Inc. Consumer Complaints

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Submitted complaints

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