IBERIABANK Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	09/05/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	08/28/2014	Closed with explanation	Yes	-
Credit card	-	Incorrect information on credit report	-	08/21/2014	Closed	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/23/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	07/22/2014	Closed with explanation	Yes	-
Bank account or service	Other bank product/service	Fraud or scam	-	06/06/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/23/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/20/2014	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	04/15/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	04/08/2014	Closed with monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	02/22/2014	Closed with monetary relief	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	02/19/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/13/2014	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/08/2014	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/03/2014	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/30/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/08/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	12/27/2013	Closed	Yes	No
Bank account or service	Checking account	Fraud or scam	-	11/04/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	10/11/2013	Closed with explanation	Yes	Yes
Mortgage	Conventional adjustable mortgage (ARM)	Improper contact or sharing of info	-	10/01/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/23/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	09/19/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	08/26/2013	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	08/02/2013	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	06/07/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	06/03/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/16/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/13/2013	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/13/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/25/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/22/2013	Closed with explanation	Yes	No
Bank account or service	(CD) Certificate of deposit	Fraud or scam	-	02/06/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	01/17/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	01/15/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	12/29/2012	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	12/19/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	11/01/2012	Closed with explanation	Yes	No
Mortgage	FHA mortgage	Improper contact or sharing of info	-	09/25/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	09/14/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/15/2012	Closed with non-monetary relief	Yes	No
Credit card	-	Incorrect information on credit report	-	07/13/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/04/2012	Closed without relief	Yes	No

IBERIABANK Consumer Complaints

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Issues

Responses

Submitted complaints

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