Investors Bank Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Bank account or service	Other bank product/service	Fraud or scam	-	08/06/2014	Closed with explanation	Yes	-
Bank account or service	Checking account	Fraud or scam	-	06/19/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	05/20/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	05/19/2014	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/07/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	04/03/2014	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	03/21/2014	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	02/28/2014	Closed with monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/21/2014	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/10/2014	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	08/01/2013	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/22/2013	Closed with non-monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	05/10/2013	Closed with non-monetary relief	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	04/03/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/19/2013	Closed with explanation	Yes	Yes
Bank account or service	Checking account	Fraud or scam	-	02/19/2013	Closed with monetary relief	Yes	No
Bank account or service	Checking account	Fraud or scam	-	02/15/2013	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/11/2013	Closed with non-monetary relief	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	01/12/2013	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	10/16/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	09/04/2012	Closed with explanation	Yes	Yes
Mortgage	Other mortgage	Improper contact or sharing of info	-	07/13/2012	Closed with explanation	Yes	No
Mortgage	Conventional fixed mortgage	Improper contact or sharing of info	-	07/02/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	05/24/2012	Closed with explanation	Yes	No
Bank account or service	Checking account	Fraud or scam	-	04/04/2012	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	02/02/2012	Closed with explanation	No	-

Investors Bank Consumer Complaints

Products

Issues

Responses

Submitted complaints

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