MRS BPO, L.L.C. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/02/2014	Closed with explanation	Yes	-
Student loan	Non-federal student loan	Can't repay my loan	-	08/29/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/22/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Impersonated an attorney or official	08/19/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/15/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/13/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	08/11/2014	Closed with explanation	Yes	-
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/11/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	08/07/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/06/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/28/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Talked to a third party about my debt	07/25/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/18/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	07/16/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/14/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	07/02/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/01/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	06/30/2014	Closed with explanation	Yes	No
Consumer loan	Vehicle loan	Identity theft / Fraud / Embezzlement	-	06/24/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/23/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	06/23/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	06/23/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	05/21/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/19/2014	Closed	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	05/16/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/13/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/08/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Right to dispute notice not received	05/01/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	04/30/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/25/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	04/22/2014	Closed with explanation	Yes	No
Debt collection	Auto	Cont'd attempts collect debt not owed	Debt is not mine	04/21/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Right to dispute notice not received	04/16/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/16/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/08/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Called after sent written cease of comm	03/27/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	03/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	03/20/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/14/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	02/28/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/21/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/18/2014	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	02/11/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	01/27/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	01/13/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	01/10/2014	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	01/07/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	01/06/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	12/27/2013	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Called after sent written cease of comm	12/23/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	12/18/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	12/18/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	12/16/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	12/12/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Called after sent written cease of comm	12/11/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/30/2013	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	10/28/2013	Closed with non-monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	10/28/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/25/2013	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted me after I asked not to	10/23/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/08/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/30/2013	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted employer after asked not to	09/26/2013	Closed with non-monetary relief	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	09/21/2013	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	09/10/2013	Closed with non-monetary relief	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/27/2013	Closed with explanation	Yes	Yes
Student loan	Non-federal student loan	Can't repay my loan	-	08/26/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/26/2013	Closed with non-monetary relief	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/07/2013	Closed with non-monetary relief	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/05/2013	Closed with non-monetary relief	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	07/23/2013	Closed with non-monetary relief	Yes	No

MRS BPO, L.L.C. Consumer Complaints

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Submitted complaints

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