MetLife Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
MortgageConventional fixed mortgageImproper contact or sharing of info-02/19/2014Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-02/08/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/04/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-09/30/2013ClosedNo-
MortgageFHA mortgageImproper contact or sharing of info-09/14/2013ClosedYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy09/07/2013ClosedYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/28/2013ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-08/16/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/08/2013ClosedYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt08/05/2013ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-06/27/2013ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-06/06/2013ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/30/2013ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/08/2013ClosedNoNo
MortgageOther mortgageImproper contact or sharing of info-04/24/2013Closed with non-monetary reliefNoNo
MortgageOther mortgageImproper contact or sharing of info-04/17/2013ClosedNoYes
MortgageOther mortgageImproper contact or sharing of info-03/08/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/22/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/22/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/20/2013Closed with explanationNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/19/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-02/13/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/12/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/10/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-02/07/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/05/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/03/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/01/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-01/31/2013Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-01/31/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-01/30/2013Closed with explanationNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/30/2013Closed with explanationNoNo
MortgageReverse mortgageImproper contact or sharing of info-01/29/2013Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-01/28/2013Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-01/24/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-01/23/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-01/22/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/18/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-01/18/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/17/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/17/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-01/15/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/15/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/11/2013ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/10/2013Closed with explanationNoNo
MortgageOther mortgageImproper contact or sharing of info-01/09/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/02/2013Untimely responseNo-
MortgageConventional fixed mortgageImproper contact or sharing of info-12/26/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/20/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-12/19/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/19/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/11/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/07/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/07/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-12/04/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/03/2012Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-11/27/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/21/2012Closed with explanationYesNo
MortgageVA mortgageImproper contact or sharing of info-11/20/2012ClosedYesNo
MortgageReverse mortgageImproper contact or sharing of info-11/19/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/19/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/13/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/13/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/09/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/29/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-10/25/2012ClosedYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-10/05/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-10/03/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-10/01/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-09/19/2012ClosedYesNo
MortgageReverse mortgageImproper contact or sharing of info-09/19/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-09/18/2012ClosedYesYes
MortgageFHA mortgageImproper contact or sharing of info-09/11/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-09/10/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-09/05/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-08/30/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-08/29/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-08/27/2012ClosedYesYes
MortgageFHA mortgageImproper contact or sharing of info-08/27/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-08/23/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-08/23/2012ClosedYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-08/14/2012ClosedYesYes
MortgageReverse mortgageImproper contact or sharing of info-08/08/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/07/2012ClosedYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-08/07/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-08/07/2012ClosedYesNo
MortgageReverse mortgageImproper contact or sharing of info-08/07/2012ClosedYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/02/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-08/02/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/31/2012ClosedYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-07/24/2012ClosedYesYes
MortgageVA mortgageImproper contact or sharing of info-07/24/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/21/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-07/20/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-07/18/2012ClosedYesNo
MortgageReverse mortgageImproper contact or sharing of info-07/16/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/13/2012Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/09/2012ClosedYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-07/09/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/26/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-06/26/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-06/22/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-06/22/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/22/2012ClosedYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/21/2012ClosedYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/19/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/12/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-06/12/2012ClosedYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/11/2012ClosedYesNo
MortgageVA mortgageImproper contact or sharing of info-06/09/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-06/06/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-06/06/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-06/06/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-06/06/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/31/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/31/2012Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/29/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/25/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-05/21/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/20/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/19/2012ClosedYesNo
MortgageFHA mortgageImproper contact or sharing of info-05/19/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/19/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-05/19/2012ClosedNo-
MortgageOther mortgageImproper contact or sharing of info-05/19/2012ClosedYesYes
MortgageOther mortgageImproper contact or sharing of info-05/16/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/16/2012ClosedNo-
MortgageOther mortgageImproper contact or sharing of info-05/15/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/15/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-05/10/2012Closed with non-monetary reliefYesYes
MortgageReverse mortgageImproper contact or sharing of info-05/09/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/26/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-04/25/2012ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-04/24/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-04/24/2012ClosedYesNo
MortgageReverse mortgageImproper contact or sharing of info-04/23/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-04/22/2012Closed with non-monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/18/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-04/17/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/16/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-04/16/2012ClosedNo-
MortgageOther mortgageImproper contact or sharing of info-04/16/2012ClosedNo-
MortgageOther mortgageImproper contact or sharing of info-04/12/2012Closed without reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-04/11/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-04/11/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-04/05/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/05/2012Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-04/03/2012Closed with reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/28/2012Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-03/26/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/21/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/21/2012Closed without reliefYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/19/2012Closed without reliefYesYes
MortgageFHA mortgageImproper contact or sharing of info-03/19/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/16/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/14/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/14/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/11/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/09/2012Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-03/07/2012Closed without reliefYesYes
MortgageReverse mortgageImproper contact or sharing of info-03/06/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/01/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/29/2012Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-02/28/2012Closed without reliefYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/27/2012Closed without reliefYesYes
MortgageReverse mortgageImproper contact or sharing of info-02/24/2012Closed without reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-02/23/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-02/18/2012Closed with reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/14/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/13/2012Closed without reliefYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/09/2012Closed without reliefYesYes
MortgageReverse mortgageImproper contact or sharing of info-02/08/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-02/06/2012Closed without reliefYesNo
MortgageReverse mortgageImproper contact or sharing of info-02/01/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/30/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/30/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/24/2012Closed without reliefYesNo
MortgageReverse mortgageImproper contact or sharing of info-01/23/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/23/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/20/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-01/13/2012Closed without reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/11/2012Closed with reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/05/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-12/21/2011Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-12/20/2011Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/15/2011Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-12/09/2011Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-12/06/2011Closed without reliefYesNo

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