Mutual Financial Partners Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	08/07/2014	Closed with explanation	Yes	-
Payday loan	-	Problems caused by my funds being low	-	05/26/2014	Closed with explanation	Yes	No
Payday loan	-	Problems caused by my funds being low	-	05/05/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	04/23/2014	Closed with explanation	Yes	Yes
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	04/11/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	04/03/2014	Closed with explanation	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/03/2014	Closed	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	03/18/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened to take legal action	03/06/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened to take legal action	01/31/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened to sue on too old debt	01/23/2014	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Indicated committed crime not paying	01/21/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/17/2014	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	01/17/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Talked to a third party about my debt	01/10/2014	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	01/07/2014	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	12/27/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	12/13/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	11/18/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Talked to a third party about my debt	11/14/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	11/13/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened to take legal action	11/07/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Not disclosed as an attempt to collect	11/06/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	11/01/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	10/31/2013	Closed	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	10/31/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	10/30/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	10/30/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	10/28/2013	Closed	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	10/25/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/24/2013	Closed	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	10/24/2013	Closed	Yes	No

Mutual Financial Partners Consumer Complaints

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Issues

Responses

Submitted complaints

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