Primary Financial Services L.L.C. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	08/27/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/16/2014	Closed with explanation	Yes	-
Student loan	Non-federal student loan	Can't repay my loan	-	08/12/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted me after I asked not to	07/01/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	06/20/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	06/10/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/22/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Right to dispute notice not received	05/21/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	05/15/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	05/12/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/22/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt resulted from identity theft	04/09/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/06/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/04/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	04/04/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	04/03/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted me after I asked not to	03/13/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	03/11/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/19/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Right to dispute notice not received	01/24/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/23/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Impersonated an attorney or official	01/08/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	12/27/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Right to dispute notice not received	12/23/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/19/2013	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	12/10/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	11/21/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Impersonated an attorney or official	11/21/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	10/31/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	10/23/2013	Closed with explanation	Yes	No
Credit card	-	Incorrect information on credit report	-	10/11/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	10/11/2013	Closed with explanation	Yes	No
Bank account or service	Other bank product/service	Fraud or scam	-	09/26/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	Problem with statement of dispute	09/25/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	09/12/2013	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Talked to a third party about my debt	09/09/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	08/07/2013	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	08/01/2013	Closed with explanation	Yes	No
Credit reporting	-	Disclosure verification of debt	No notice of investigation status/result	07/03/2013	Closed with explanation	Yes	No

Primary Financial Services L.L.C. Consumer Complaints

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