Progressive Financial Services, Inc. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	09/11/2014	Closed with explanation	Yes	-
Student loan	Non-federal student loan	Can't repay my loan	-	09/02/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/28/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/26/2014	Closed with explanation	Yes	-
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/23/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/22/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/20/2014	Closed with explanation	Yes	-
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Threatened to take legal action	08/19/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/18/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	08/14/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	08/06/2014	Closed with explanation	Yes	Yes
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/05/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/05/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	07/31/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt was paid	07/30/2014	Closed with explanation	Yes	-
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/21/2014	Closed with explanation	Yes	-
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Called after sent written cease of comm	07/07/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	07/07/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/25/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	06/19/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	06/13/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	06/13/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	06/11/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Contacted employer after asked not to	06/02/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	06/01/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	05/31/2014	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/30/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	05/28/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/19/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was discharged in bankruptcy	05/19/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/14/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	05/12/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Not given enough info to verify debt	05/07/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/06/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Sued w/o proper notification of suit	05/06/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/30/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted employer after asked not to	04/25/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted me after I asked not to	04/24/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Contacted employer after asked not to	04/23/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Not given enough info to verify debt	04/01/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/21/2014	Closed with explanation	Yes	Yes
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	03/19/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Contacted me after I asked not to	03/18/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/13/2014	Closed with explanation	Yes	Yes
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	03/10/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Debt was paid	02/27/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Talked to a third party about my debt	02/07/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	02/02/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/29/2014	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/14/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	01/13/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	01/07/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	01/02/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/06/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/03/2013	Closed with explanation	Yes	No
Debt collection	Federal student loan	Cont'd attempts collect debt not owed	Debt resulted from identity theft	11/06/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/18/2013	Closed with explanation	Yes	Yes
Student loan	Non-federal student loan	Can't repay my loan	-	10/14/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/09/2013	Closed with explanation	Yes	Yes
Student loan	Non-federal student loan	Can't repay my loan	-	09/22/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt is not mine	09/21/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	09/12/2013	Closed with explanation	Yes	No
Student loan	Non-federal student loan	Can't repay my loan	-	09/10/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	09/09/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	09/09/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	09/09/2013	Closed with explanation	Yes	No
Debt collection	Non-federal student loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	08/28/2013	Closed with explanation	Yes	No

Progressive Financial Services, Inc. Consumer Complaints

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Submitted complaints

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