Protocol Recovery Service, Inc. Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	07/11/2014	Untimely response	No	-
Debt collection	-	Cont'd attempts collect debt not owed	Threatened arrest/jail if do not pay	04/01/2014	Closed with explanation	Yes	Yes
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Not given enough info to verify debt	03/31/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	03/27/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	03/24/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt is not mine	03/22/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt resulted from identity theft	02/27/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Not given enough info to verify debt	02/19/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	02/13/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Debt was paid	02/12/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	01/30/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt was paid	01/13/2014	Closed with explanation	Yes	Yes
Debt collection	Credit card	Cont'd attempts collect debt not owed	Attempted to collect wrong amount	12/27/2013	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/18/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	12/10/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	12/04/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	11/25/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	11/20/2013	Closed with explanation	Yes	No
Debt collection	Medical	Cont'd attempts collect debt not owed	Debt resulted from identity theft	11/16/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Indicated committed crime not paying	11/04/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	10/31/2013	Closed with explanation	Yes	No
Debt collection	Mortgage	Cont'd attempts collect debt not owed	Debt is not mine	10/11/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/18/2013	Closed with explanation	Yes	No

Protocol Recovery Service, Inc. Consumer Complaints

Products

Issues

Responses

Submitted complaints

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