Real Time Resolutions Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was discharged in bankruptcy09/05/2014In progressYes-
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount09/03/2014In progressYes-
MortgageHome equity loan or line of creditImproper contact or sharing of info-09/02/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-08/28/2014In progressYes-
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/27/2014In progressYes-
Credit reporting-Disclosure verification of debtInvestigation took too long08/26/2014Closed with explanationYes-
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/25/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedFrequent or repeated calls08/21/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/21/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount08/21/2014Closed with explanationYes-
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/19/2014In progressYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine08/18/2014In progressYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid08/18/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-08/14/2014Closed with explanationYes-
MortgageHome equity loan or line of creditImproper contact or sharing of info-08/14/2014Closed with explanationYes-
MortgageOther mortgageImproper contact or sharing of info-08/06/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/06/2014In progressYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy07/31/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine07/24/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedIndicated committed crime not paying07/23/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedFrequent or repeated calls07/22/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid07/17/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt07/13/2014Closed with explanationYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/07/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt07/01/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine07/01/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/26/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/25/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid06/23/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/13/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/06/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine06/05/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-06/04/2014Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid06/04/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-05/30/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-05/23/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-05/22/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt05/20/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/19/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid05/19/2014Closed with explanationNoNo
Debt collectionMortgageCont'd attempts collect debt not owedThreatened to take legal action05/16/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine05/10/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid05/08/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedContacted me after I asked not to05/05/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt04/30/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action04/28/2014Closed with explanationYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/28/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy04/23/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedContacted me after I asked not to04/22/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedAttempted to collect wrong amount04/12/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-04/11/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount04/11/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt04/08/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine04/07/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount03/31/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy03/27/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/25/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine03/24/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid03/20/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine03/19/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedFrequent or repeated calls03/18/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/14/2014Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedThreatened to take legal action03/06/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/06/2014Closed with explanationYesYes
MortgageSecond mortgageImproper contact or sharing of info-02/28/2014Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/27/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/26/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/13/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid02/07/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/30/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/28/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt01/27/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedRight to dispute notice not received01/21/2014Closed with explanationYesYes
Credit reporting-Disclosure verification of debtAccount status01/19/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/15/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-01/08/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/03/2014Closed with explanationYesYes
Credit reporting-Disclosure verification of debtAccount status01/03/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid01/03/2014Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid01/02/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine12/31/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy12/18/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedFrequent or repeated calls12/11/2013Closed with explanationYesNo
Debt collectionAutoCont'd attempts collect debt not owedAttempted to collect wrong amount11/25/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine11/22/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was discharged in bankruptcy11/14/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy11/13/2013Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine11/08/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/08/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-11/06/2013Closed with explanationNo-
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine11/06/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt was paid11/06/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine11/04/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-11/01/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine10/31/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-10/30/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt resulted from identity theft10/28/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount10/19/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/11/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/11/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-10/11/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt10/06/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/02/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt is not mine09/26/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy09/25/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-09/23/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy09/05/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine09/04/2013Closed with explanationYes-
Debt collectionMortgageCont'd attempts collect debt not owedNot given enough info to verify debt09/03/2013Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-08/28/2013Closed with explanationYesNo
Debt collectionNon-federal student loanCont'd attempts collect debt not owedDebt is not mine08/26/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-08/19/2013Closed with explanationYesYes
Debt collectionMortgageCont'd attempts collect debt not owedDebt was discharged in bankruptcy08/04/2013Closed with explanationYesNo
Debt collectionMortgageCont'd attempts collect debt not owedAttempted to collect wrong amount08/02/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/01/2013Closed with explanationYesYes
Credit reporting-Disclosure verification of debtAccount terms07/26/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-07/25/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-07/23/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/24/2013Closed with explanationYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-06/21/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/11/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/03/2013Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-05/30/2013Closed with explanationYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/22/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/21/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/20/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/16/2013Closed with monetary reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-04/26/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/23/2013Closed with non-monetary reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-04/09/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-04/01/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/27/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/21/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/14/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/07/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-03/04/2013Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/28/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/20/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/19/2013Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-01/30/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-01/04/2013Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-01/03/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-01/03/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/21/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/19/2012Closed with non-monetary reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-11/06/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/28/2012Closed with explanationYesYes
MortgageSecond mortgageImproper contact or sharing of info-10/25/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/18/2012Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-10/05/2012Closed with non-monetary reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-08/29/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-08/13/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-08/02/2012Closed with explanationNoNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/06/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-07/03/2012Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-06/06/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/05/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-05/07/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/02/2012Closed with non-monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/21/2012Closed with explanationYesNo
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-02/19/2012Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/07/2012Closed with explanationYesNo

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