Sterling Jewelers Inc. Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action09/16/2014ClosedYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine09/09/2014ClosedYes-
Credit card-Incorrect information on credit report-09/08/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened arrest/jail if do not pay09/05/2014Closed with explanationYes-
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened arrest/jail if do not pay09/04/2014In progressYes-
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened to sue on too old debt08/28/2014In progressYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedAttempted to collect wrong amount08/22/2014Closed with explanationYes-
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls08/14/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-08/11/2014Closed with monetary reliefYes-
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls08/06/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was paid07/28/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-07/28/2014Closed with explanationYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedSued w/o proper notification of suit07/22/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-07/22/2014Closed with monetary reliefYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine07/21/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-07/19/2014Closed with monetary reliefYes-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedAttempted to collect wrong amount07/15/2014Closed with explanationYes-
Debt collection-Cont'd attempts collect debt not owedFrequent or repeated calls07/02/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedDebt resulted from identity theft06/28/2014Closed with explanationYesYes
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls06/23/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls06/16/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/10/2014Closed with non-monetary reliefYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls06/09/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedSued w/o proper notification of suit06/06/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedCalled after sent written cease of comm06/05/2014Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedIndicated committed crime not paying06/05/2014Closed with non-monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/29/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedNot disclosed as an attempt to collect05/28/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedContacted employer after asked not to05/27/2014Closed with explanationYesYes
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine05/27/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedContacted employer after asked not to05/23/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls05/22/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-05/17/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt05/13/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt05/07/2014Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-05/05/2014Closed with monetary reliefYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened to sue on too old debt05/02/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedFrequent or repeated calls05/01/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/23/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedDebt is not mine04/23/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedAttempted to collect wrong amount04/21/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedDebt was paid04/17/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedIndicated committed crime not paying04/12/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/11/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedFrequent or repeated calls04/04/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedCalled after sent written cease of comm03/21/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened arrest/jail if do not pay03/17/2014Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/04/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls02/17/2014Closed with explanationYesYes
Debt collectionCredit cardCont'd attempts collect debt not owedCalled after sent written cease of comm02/14/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-02/11/2014Closed with non-monetary reliefYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls02/11/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-02/07/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedAttempted to/Collected exempt funds02/06/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-02/03/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-01/24/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-01/24/2014Closed with monetary reliefYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedImpersonated an attorney or official01/21/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to take legal action01/08/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt is not mine01/06/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-12/11/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-12/08/2013Closed with non-monetary reliefYesNo
Debt collection-Cont'd attempts collect debt not owedThreatened to take legal action12/03/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedDebt was discharged in bankruptcy11/20/2013Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedContacted me after I asked not to11/10/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened arrest/jail if do not pay11/04/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedTalked to a third party about my debt10/25/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedContacted me after I asked not to10/23/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls10/23/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls10/22/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls10/09/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls09/28/2013Closed with explanationYesNo
Debt collection-Cont'd attempts collect debt not owedThreatened to take legal action09/11/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-09/03/2013Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened to take legal action08/29/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/21/2013Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-07/01/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/19/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/15/2013Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-04/04/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-02/26/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-02/02/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/21/2012Closed with explanationYesYes

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