Susquehanna Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Credit card-Incorrect information on credit report-09/15/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-08/10/2014Closed with explanationYesYes
Bank account or service(CD) Certificate of depositFraud or scam-07/28/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/21/2014Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-07/17/2014Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-06/30/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-06/27/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedThreatened to take legal action06/26/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-06/18/2014Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/20/2014Closed with monetary reliefNo-
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedThreatened to sue on too old debt04/29/2014Closed with explanationNoYes
Bank account or serviceChecking accountFraud or scam-04/04/2014Closed with monetary reliefNo-
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/01/2014Closed with explanationNo-
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/27/2014Closed with explanationNo-
Debt collection-Cont'd attempts collect debt not owedDebt is not mine03/04/2014Closed with explanationNoYes
Bank account or serviceOther bank product/serviceFraud or scam-02/06/2014Untimely responseNo-
Bank account or serviceChecking accountFraud or scam-02/05/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/30/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/29/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/29/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/22/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-12/04/2013Closed with monetary reliefYesYes
Bank account or service(CD) Certificate of depositFraud or scam-11/25/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-11/25/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/22/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-10/10/2013Closed with explanationNoYes
Bank account or serviceChecking accountFraud or scam-09/26/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/18/2013Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-08/20/2013Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-07/17/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/16/2013Closed with explanationYesYes
Bank account or serviceSavings accountFraud or scam-06/26/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/18/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/05/2013Closed with monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-05/22/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-05/16/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/09/2013Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-04/16/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/11/2013Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-03/02/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/07/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-02/07/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/07/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/04/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-02/04/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-01/09/2013Closed with non-monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-12/18/2012Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-10/29/2012Closed with explanationNoNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/22/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/22/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-10/07/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-09/25/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/05/2012Closed with explanationYesYes
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-09/03/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-08/27/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/24/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-08/23/2012Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-08/14/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-08/06/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/06/2012Closed with explanationYesYes
Bank account or serviceSavings accountFraud or scam-07/20/2012Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/12/2012Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/08/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-06/01/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/22/2012Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/21/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/21/2012Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/07/2012Closed without reliefYesNo
Bank account or service(CD) Certificate of depositFraud or scam-05/03/2012Closed without reliefYesNo
Bank account or serviceSavings accountFraud or scam-05/01/2012Closed without reliefYesYes
Credit card-Incorrect information on credit report-04/19/2012Closed without reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-04/16/2012Closed without reliefYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/11/2012Untimely responseNo-
Bank account or serviceOther bank product/serviceFraud or scam-04/11/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/22/2012Closed without reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-03/19/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-03/14/2012Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-03/12/2012Closed without reliefNoYes
Bank account or serviceChecking accountFraud or scam-03/01/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-02/16/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/18/2012Closed without reliefYesYes
MortgageOther mortgageImproper contact or sharing of info-12/09/2011Closed without reliefYesNo

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