Synovus Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Sub Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
MortgageHome equity loan or line of creditImproper contact or sharing of info-09/04/2014In progressYes-
Credit card-Incorrect information on credit report-08/30/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-08/29/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-08/21/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-08/08/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-08/06/2014Closed with monetary reliefYes-
Credit card-Incorrect information on credit report-07/29/2014Closed with explanationYes-
MortgageConventional fixed mortgageImproper contact or sharing of info-07/28/2014Closed with explanationYesYes
Debt collectionCredit cardCont'd attempts collect debt not owedNot given enough info to verify debt07/21/2014Closed with explanationYesYes
MortgageHome equity loan or line of creditImproper contact or sharing of info-07/18/2014Closed with explanationYes-
Credit card-Incorrect information on credit report-07/16/2014Closed with explanationYes-
Bank account or serviceChecking accountFraud or scam-07/08/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-07/02/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/27/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/19/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/19/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-06/12/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/10/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/09/2014Closed with monetary reliefYesYes
MortgageConventional fixed mortgageImproper contact or sharing of info-06/09/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/06/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/03/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-05/10/2014Closed with explanationYesNo
Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owedNot given enough info to verify debt04/23/2014Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-04/23/2014Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-04/17/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/10/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/09/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/02/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-03/19/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-03/18/2014Closed with explanationYesNo
Debt collectionCredit cardCont'd attempts collect debt not owedNot given enough info to verify debt03/16/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-02/28/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-02/27/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/30/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/16/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-12/04/2013Closed with explanationYesYes
Debt collection-Cont'd attempts collect debt not owedDebt is not mine11/25/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-11/22/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-11/18/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-11/04/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-11/03/2013Closed with explanationYesYes
MortgageConventional adjustable mortgage (ARM)Improper contact or sharing of info-10/31/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-10/29/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-10/28/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-10/23/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-10/03/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-10/01/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-09/24/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/18/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-09/09/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/08/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-09/05/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/03/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/31/2013Closed with explanationYesYes
Debt collectionCredit cardCont'd attempts collect debt not owedFrequent or repeated calls07/26/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-07/24/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-07/07/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-07/06/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/26/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-06/25/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-06/13/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-06/04/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/03/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/20/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/15/2013Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-05/14/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-05/09/2013Closed with explanationYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-05/06/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/01/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-04/09/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-04/05/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-03/20/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-03/01/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-02/27/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-02/25/2013Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-02/20/2013Closed with explanationYesNo
Consumer loanPersonal line of creditIdentity theft / Fraud / Embezzlement-02/14/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-02/13/2013Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-02/13/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-02/04/2013Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-01/23/2013ClosedYesNo
MortgageOther mortgageImproper contact or sharing of info-01/17/2013Closed with explanationYesYes
Credit card-Incorrect information on credit report-01/11/2013Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-12/28/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/24/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-12/13/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-12/03/2012Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-11/29/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-11/27/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/25/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/17/2012Closed with explanationYesNo
MortgageOther mortgageImproper contact or sharing of info-09/21/2012ClosedYesNo
MortgageSecond mortgageImproper contact or sharing of info-09/14/2012Closed with explanationYesNo
MortgageSecond mortgageImproper contact or sharing of info-09/10/2012ClosedYesYes
Bank account or serviceOther bank product/serviceFraud or scam-09/08/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-09/07/2012Closed with explanationYesYes
Bank account or serviceOther bank product/serviceFraud or scam-09/05/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/30/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/29/2012Closed with explanationYesYes
MortgageOther mortgageImproper contact or sharing of info-08/22/2012ClosedYesNo
Bank account or serviceOther bank product/serviceFraud or scam-08/11/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/07/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-08/07/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-08/02/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/28/2012Closed with monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-07/24/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/20/2012Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-07/19/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/18/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-07/13/2012Closed with non-monetary reliefYesNo
Consumer loanVehicle loanIdentity theft / Fraud / Embezzlement-07/11/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-07/10/2012Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-07/09/2012Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-07/05/2012Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/06/2012Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-05/31/2012Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-05/22/2012Closed with monetary reliefYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-05/16/2012Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-05/15/2012Closed without reliefYesNo
Credit card-Incorrect information on credit report-05/07/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/02/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/27/2012Closed without reliefYesYes
Bank account or serviceOther bank product/serviceFraud or scam-04/24/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/20/2012Closed without reliefYesNo
Credit card-Incorrect information on credit report-04/12/2012Closed without reliefYesNo
Credit card-Incorrect information on credit report-04/07/2012Closed with reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-04/02/2012Closed without reliefYesNo
MortgageFHA mortgageImproper contact or sharing of info-03/29/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/22/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/21/2012Closed with reliefYesNo
Credit card-Incorrect information on credit report-03/17/2012Closed with reliefYesNo
Credit card-Incorrect information on credit report-03/14/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/12/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/12/2012Closed with reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/07/2012Closed without reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/06/2012Closed with reliefYesNo
Credit card-Incorrect information on credit report-02/14/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-01/12/2012Closed without reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-12/16/2011Closed without reliefNoYes
Credit card-Incorrect information on credit report-12/13/2011Untimely responseNo-

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