Tower Loan Consumer Complaints

Submitted complaints

Product	Sub Product	Issue	Sub Issue	Date	Response	Timely Response	Consumer Disputed
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	09/13/2014	Closed with explanation	Yes	-
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	09/10/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/28/2014	Closed with explanation	Yes	Yes
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/28/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/25/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	07/29/2014	Closed with explanation	No	-
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	07/22/2014	Closed with explanation	Yes	-
Debt collection	Mortgage	Cont'd attempts collect debt not owed	Debt is not mine	07/14/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	07/11/2014	Closed with explanation	Yes	Yes
Credit reporting	-	Disclosure verification of debt	Account terms	07/10/2014	Closed with explanation	Yes	-
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	06/30/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	06/18/2014	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	06/04/2014	Closed with explanation	Yes	Yes
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Seized/Attempted to seize property	05/30/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/22/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	05/19/2014	Closed with explanation	Yes	Yes
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	05/04/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	05/02/2014	Closed with explanation	Yes	No
Payday loan	-	Problems caused by my funds being low	-	05/01/2014	Closed with explanation	Yes	No
Mortgage	Home equity loan or line of credit	Improper contact or sharing of info	-	04/16/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/15/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	04/10/2014	Closed with explanation	Yes	No
Payday loan	-	Problems caused by my funds being low	-	04/07/2014	Closed with explanation	Yes	Yes
Debt collection	-	Cont'd attempts collect debt not owed	Frequent or repeated calls	04/04/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Called after sent written cease of comm	03/28/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/26/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Frequent or repeated calls	03/24/2014	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	03/24/2014	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	03/18/2014	Closed with explanation	Yes	No
Mortgage	Other mortgage	Improper contact or sharing of info	-	03/15/2014	Closed with explanation	Yes	No
Consumer loan	Personal line of credit	Identity theft / Fraud / Embezzlement	-	03/15/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	03/14/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	03/13/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	03/04/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	02/15/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	02/14/2014	Closed with explanation	Yes	No
Debt collection	Credit card	Cont'd attempts collect debt not owed	Contacted employer after asked not to	02/07/2014	Closed with explanation	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Talked to a third party about my debt	01/31/2014	Closed with explanation	Yes	Yes
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Contacted employer after asked not to	01/31/2014	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Contacted me after I asked not to	01/20/2014	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	01/14/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	01/13/2014	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	12/09/2013	Closed with explanation	Yes	No
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Frequent or repeated calls	12/05/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	11/12/2013	Closed with explanation	Yes	Yes
Debt collection	Payday loan	Cont'd attempts collect debt not owed	Called after sent written cease of comm	11/12/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Contacted employer after asked not to	10/17/2013	Closed with explanation	Yes	Yes
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	10/12/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	10/08/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Debt is not mine	10/04/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Debt is not mine	09/30/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Talked to a third party about my debt	09/16/2013	Closed with explanation	Yes	No
Debt collection	-	Cont'd attempts collect debt not owed	Threatened to take legal action	09/11/2013	Closed with explanation	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Threatened to take legal action	09/09/2013	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	09/04/2013	Closed with explanation	Yes	No
Consumer loan	Installment loan	Identity theft / Fraud / Embezzlement	-	08/19/2013	Closed with monetary relief	Yes	No
Debt collection	Other (phone, health club, etc.)	Cont'd attempts collect debt not owed	Used obscene/profane/abusive language	08/03/2013	Closed with explanation	Yes	No

Tower Loan Consumer Complaints

Products

Issues

Responses

Submitted complaints

Comment about this bank, ask questions, or add new information about it: