UMB Bank Consumer Complaints


Products

Products

Sub Products

Issues

Issues

Responses

Responses

Was Response Timely?

Consumer Disputed Response?

Submitted complaints

ProductSub ProductIssueSub IssueDateResponseTimely ResponseConsumer Disputed
Credit card-Incorrect information on credit report-08/25/2014Closed with non-monetary reliefYes-
Bank account or serviceChecking accountFraud or scam-08/15/2014Closed with explanationYes-
Bank account or serviceOther bank product/serviceFraud or scam-08/04/2014Closed with monetary reliefYes-
Bank account or serviceOther bank product/serviceFraud or scam-08/01/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-07/11/2014Closed with explanationYesNo
Money transfersInternational money transferDealing with my lender or servicer-07/07/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-06/26/2014Closed with non-monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-06/26/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-06/09/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-05/16/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-05/12/2014Closed with explanationYesNo
Credit card-Incorrect information on credit report-05/07/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-04/10/2014Closed with explanationYesNo
Bank account or serviceOther bank product/serviceFraud or scam-04/10/2014Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/04/2014Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/27/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-03/26/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-03/25/2014Closed with explanationYesYes
Credit card-Incorrect information on credit report-03/24/2014Closed with explanationYesNo
Bank account or serviceCashing a check without an accountFraud or scam-02/21/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/30/2014Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-01/17/2014Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-01/14/2014Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-01/08/2014Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-12/06/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-10/29/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-10/17/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-10/03/2013Closed with explanationYesNo
MortgageConventional fixed mortgageImproper contact or sharing of info-09/16/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-08/09/2013Closed with monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-07/31/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/24/2013Closed with monetary reliefYesNo
Bank account or serviceOther bank product/serviceFraud or scam-07/12/2013Closed with explanationYesNo
Bank account or service(CD) Certificate of depositFraud or scam-07/08/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/02/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-06/26/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-06/24/2013Closed with monetary reliefYesYes
Credit card-Incorrect information on credit report-06/19/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-05/09/2013Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-04/25/2013Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/01/2013Closed with explanationYesYes
Bank account or serviceChecking accountFraud or scam-04/01/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-03/25/2013ClosedYesNo
MortgageHome equity loan or line of creditImproper contact or sharing of info-03/07/2013Closed with explanationYesNo
MortgageFHA mortgageImproper contact or sharing of info-02/26/2013Closed with non-monetary reliefYesNo
MortgageOther mortgageImproper contact or sharing of info-02/15/2013ClosedYesYes
Credit card-Incorrect information on credit report-01/29/2013Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-01/24/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-01/24/2013Closed with non-monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-01/17/2013Closed with explanationYesNo
Credit card-Incorrect information on credit report-01/16/2013Closed with monetary reliefYesYes
Credit card-Incorrect information on credit report-12/18/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-11/26/2012Closed with monetary reliefYesNo
Bank account or serviceChecking accountFraud or scam-11/08/2012Closed with explanationYesYes
MortgageFHA mortgageImproper contact or sharing of info-10/27/2012Closed with monetary reliefYesNo
Credit card-Incorrect information on credit report-10/25/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-10/17/2012Closed with explanationNoNo
Credit card-Incorrect information on credit report-10/02/2012Closed with non-monetary reliefYesNo
Credit card-Incorrect information on credit report-08/08/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/25/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/24/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-07/18/2012Closed with non-monetary reliefYesYes
Bank account or serviceChecking accountFraud or scam-07/09/2012Closed with explanationYesNo
Bank account or serviceSavings accountFraud or scam-07/02/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-06/13/2012Closed with non-monetary reliefNoNo
Bank account or serviceChecking accountFraud or scam-04/25/2012Untimely responseNo-
Bank account or serviceChecking accountFraud or scam-04/20/2012Closed with explanationYesNo
Bank account or serviceChecking accountFraud or scam-04/19/2012Untimely responseNo-
Credit card-Incorrect information on credit report-04/10/2012Closed with explanationNo-
Bank account or serviceChecking accountFraud or scam-04/02/2012Closed with explanationNoYes
Credit card-Incorrect information on credit report-03/21/2012Closed with non-monetary reliefNo-

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